Drive-Thru & Front Counter Café Team Member

Dunkin' Donuts; Elizabeth (NJ); On-site; USD 17,000 - 22,000; Full time

Job summary

Dunkin' Donuts in Elizabeth, NJ is seeking friendly crew members to support daily operations across front counter and drive-thru. You will follow brand standards, handle orders, prepare beverages and pastries, and keep a clean workstation while delivering fast, accurate service.

This role emphasizes teamwork, guest focus, and willingness to learn new offerings. You’ll collaborate with managers and colleagues to maintain high guest satisfaction and ensure smooth service during peak hours.

Qualifications

• No formal education required.

Responsibilities

• Follow Brand standards, recipes, and systems.
• Follow food safety standards.
• Prepare food and beverages.
• Assemble and package orders.
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions.
• Maintain a clean and organized workstation.
• Clean equipment, service areas, and guest areas.
• Stock items, such as cups, lids, etc. at the workstation.
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable).
• Meet speed of service standards while delivering accurate orders to guests.
• Serve and communicate with guests.
• Maintain a guest-focused culture in the restaurant.
• Communicate effectively with managers and coworkers.
• Organize and maintain stock room and refrigerated areas.

Skills

Teamwork

Punctuality

Adaptability

Guest service

Job description

Dunkin' Donuts in Elizabeth, NJ is seeking friendly crew members to support daily operations across front counter and drive-thru. You will follow brand standards, handle orders, prepare beverages and pastries, and keep a clean workstation while delivering fast, accurate service.

This role emphasizes teamwork, guest focus, and willingness to learn new offerings. You’ll collaborate with managers and colleagues to maintain high guest satisfaction and ensure smooth service during peak hours.