Guest-Focused Restaurant Team Member

Dunkin' Donuts; Town of Owego (NY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Dunkin' Donuts is hiring a Restaurant Team Member in New York to help prepare food and beverages, serve guests, and keep a clean, safe workspace. You will follow brand standards and drive-thru/front counter operations while supporting teammates to deliver fast, friendly service.

Responsibilities include taking orders, assembling and packaging items, answering guest questions, and maintaining stocked, organized work areas.

Qualifications

• No formal education required.
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt.
• Guest-focused mindset.

Responsibilities

• Follow Brand standards, recipes, and systems.
• Follow food safety standards.
• Prepare food and beverages.
• Assemble and package orders.
• Answer guest questions about the menu.
• Maintain a clean workstation.
• Clean equipment and guest areas.
• Stock items at the workstation.
• Take orders and handle payments (if applicable).
• Meet speed of service standards.
• Serve and communicate with guests.
• Maintain a guest-focused culture.
• Communicate effectively with managers and coworkers.
• Organize and maintain stock room and refrigerated areas.

Skills

Teamwork

Customer service orientation

Punctuality & integrity

Adaptability

Job description

Dunkin' Donuts is hiring a Restaurant Team Member in New York to help prepare food and beverages, serve guests, and keep a clean, safe workspace. You will follow brand standards and drive-thru/front counter operations while supporting teammates to deliver fast, friendly service.

Responsibilities include taking orders, assembling and packaging items, answering guest questions, and maintaining stocked, organized work areas.