Drive-Thru Experience Specialist

Steak 'n Shake Cumming; Cumming (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Steak 'n Shake Cumming is seeking a drive-thru operator to quickly serve guests, process payments, and maintain the drive-thru area. You will handle cash, ensure cleanliness, stock supplies, and follow safety and policy guidelines while delivering friendly service.

The role requires good vision and hearing, the ability to stand and move throughout shifts, and the skill to market the menu and assist guests with questions or concerns.

Qualifications

• Good vision and hearing required.
• Ability to stand, bend, stretch and walk during shift.
• Lift and carry up to 30 pounds.
• Maintain good personal hygiene and uniform.
• Able to market the menu and assist guests.

Responsibilities

• Sell to and service drive-thru guests within a 3-minute window.
• Handle cash and process payments accurately.
• Maintain cleanliness, restocking, sanitation, and safety.
• Follow company policy and assist with other tasks as needed.
• Resolve guest questions and manage complaints professionally.

Skills

Guest service

Cash handling

Verbal communication

Menu knowledge

Shift work

Teamwork

Basic math

Computer register

Job description

Steak 'n Shake Cumming is seeking a drive-thru operator to quickly serve guests, process payments, and maintain the drive-thru area. You will handle cash, ensure cleanliness, stock supplies, and follow safety and policy guidelines while delivering friendly service.

The role requires good vision and hearing, the ability to stand and move throughout shifts, and the skill to market the menu and assist guests with questions or concerns.