Drive-Thru Specialist: Quick Service & Guest Care

Steak 'n Shake Cookeville; Cookeville (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Harri in Cookeville, Tennessee, is seeking a drive-thru operator to serve guests quickly at the window and ensure accurate orders and payments.

You will manage the 7 steps to Drive-thru, maintain cleanliness, restock, and follow safety and policy standards while delivering friendly service.

Candidates should have basic reading/writing/math, good verbal skills, and be able to work shifts and handle guest concerns in a busy environment.

Qualifications

• Basic reading, writing and math skills.
• Ability to work shift schedules.
• Ability to market the menu.
• Ability to handle guest complaints.
• Maintains composure under stress.
• Works well with others.

Responsibilities

• Sell and service drive-thru guests within 3 minutes or less.
• Respect guest sensitivity and follow sanitation, safety and policy requirements.
• Operate cash register and handle payments.
• Restock and maintain cleanliness at the window and prep areas.
• Follow company procedures for cash handling and security.

Skills

Customer service

Cash handling

POS experience

Education

Basic literacy

Math skills

Tools

Cash register

POS system

Job description

Harri in Cookeville, Tennessee, is seeking a drive-thru operator to serve guests quickly at the window and ensure accurate orders and payments.

You will manage the 7 steps to Drive-thru, maintain cleanliness, restock, and follow safety and policy standards while delivering friendly service.

Candidates should have basic reading/writing/math, good verbal skills, and be able to work shifts and handle guest concerns in a busy environment.