Drive-In General Manager: Lead People, Deliver Delights

Sonic Drive-In; Aztec (NM); On-site; USD 50,000 - 75,000; Full time

Job summary

SONIC Drive-In in the United States is seeking a General Manager to lead a restaurant team, coach crew and carhops, and ensure a clean, safe, and efficient operation that delivers an outstanding guest experience.

You will hire and train staff, schedule shifts, monitor inventory and payroll records, open and close the restaurant, address guest requests and complaints, develop action plans for performance, and participate in marketing efforts; a high school diploma is required and advancement in

Qualifications

• High school diploma or equivalent required; advanced studies in business, restaurant management or related fields are preferred.
• Knowledge of recruiting, interviewing and selection practices.
• Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations.
• Leadership and supervisory practices and skills; effective verbal and written communication skills.
• Basic accounting and computer skills.
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems.

Responsibilities

• Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
• Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
• Completes and maintains all drive-in restaurant employment related records and payroll records
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
• Interview and hire restaurant crew and management team members to achieve proper staffing levels
• Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
• Develop and implement a marketing plan

Skills

Leadership

Supervisory skills

Staff training

Verbal & written communication

Recruiting & interviewing

Problem solving

Multi-tasking

Basic accounting

Computer skills

Education

High school diploma or equivalent

Advanced studies in business or restaurant management

Job description

SONIC Drive-In in the United States is seeking a General Manager to lead a restaurant team, coach crew and carhops, and ensure a clean, safe, and efficient operation that delivers an outstanding guest experience.

You will hire and train staff, schedule shifts, monitor inventory and payroll records, open and close the restaurant, address guest requests and complaints, develop action plans for performance, and participate in marketing efforts; a high school diploma is required and advancement in