Drayage Management Staff

Crystal Equation Corporation

Santa Ana (CA)

On-site

USD 31,684 - 38,572

Full time

14 days+

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Benefits offered by this job

Paid time off

Medical insurance

Vision insurance

401(k)

Parental leave

Job summary

A logistics and supply chain firm is looking for an Import Coordinator in Santa Ana, California. The role involves monitoring shipments, managing relationships with carriers, and optimizing transport plans. The ideal candidate will have a degree or GED, strong project and people management skills, and a solid understanding of the international transportation industry. Full benefits included with competitive hourly pay ranging from $23 to $28.

Qualifications

Strong understanding of international transportation and freight forwarding industry.
Experience in optimizing transport plans for loading rate and cost.

Responsibilities

Monitor drayage process and manage shipments.
Manage relationships with drayage carriers.
Analyze and improve customer service goals.
Document and report on Key Performance Indicators (KPIs).

Skills

Project management

People management

Analytical skills

Problem solving

Cross-functional teamwork

Excellent communication skills

Proficiency in MS Office

Education

Bachelor's degree or GED

Job description

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Crystal Equation Corporation provided pay range

This range is provided by Crystal Equation Corporation. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$23.00/hr - $28.00/hr

Direct message the job poster from Crystal Equation Corporation

Pay range is $23-$28 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

Responsibilities:

Monitor and manage the drayage process of shipment movement (receive Arrival Notices, ISF information before port arrival of vessel, create and send delivery(work) order, empty container return)
Manage relationships with selected drayage carriers and make urgent communication in case of emergency
Search plan B drayage carriers in case of lack of capacities
Share with daily container delivery schedules with drayage carriers
Analyze, create, edit, track and trace select LSPs such as drayage carriers, rail companies, rail terminals
Monitor and drive improvement to customer service goals including on-time delivery, product lead-times, and request-for-quote responsiveness
In case to use pre-pull yard, find the best solutions in time
Report monthly on Key Performance Indicators (KPI's) for drayage deliveries
Checking the delivery status and share with customers
Document corrective actions and improvement plans properly, and verify plan's effectiveness.
Perform ad-hoc reporting, as required.
Perform other job related duties as required

Requirements / Skills:

Bachelor's degree preferred or GED
Strong understanding of international transportation (especially ocean shipping) / freight forwarding industry
Excellent project and people management skills
Experience in establishing a transport plan that can optimize loading rate, transport time and logistics cost
Ability to manage within goals by considering in time, budget and business objectives
Analytical/focused/data-driven coupled with creative problem solving
Strong cross-functional teamwork, collaboration, interpersonal, with excellent written and verbal skills.
Advanced proficiency in MS Office Suite and other applications
Prioritization skill, able to shift focus to urgent issues while not falling behind on other duties
Ability to travel up to 20% in domestic and international

Seniority level