Drayage Logistics Lead: Strategic Customer Operations

SOAR Transportation Group; Chattanooga (TN); On-site; USD 55,000 - 85,000; Full time

Job summary

A logistics company is seeking a Drayage Account Lead in Chattanooga, TN. This role focuses on building and maintaining customer relationships, providing timely service updates, and ensuring compliance with customer requirements. The ideal candidate has 3-5 years of transportation experience, strong sales and customer service skills, and the ability to make informed decisions. Join a dynamic team dedicated to delivering exceptional service and achieving operational excellence.

Qualifications

• 3-5+ years in transportation preferred.
• Sales, Marketing, or Customer Service experience preferred.
• Ability to read and analyze rate tables and business periodicals.

Responsibilities

• Maintain and develop relationships with customers and warehouses.
• Provide service information to internal departments.
• Document service requirements and manage unplanned charges.

Skills

Interpersonal skills

Customer service

Communication skills

Decision-making

Problem-solving

Education

High School diploma

Some college preferred

Tools

LME/McLeod

Job description

A logistics company is seeking a Drayage Account Lead in Chattanooga, TN. This role focuses on building and maintaining customer relationships, providing timely service updates, and ensuring compliance with customer requirements. The ideal candidate has 3-5 years of transportation experience, strong sales and customer service skills, and the ability to make informed decisions. Join a dynamic team dedicated to delivering exceptional service and achieving operational excellence.