Drayage Administrator

InterAtlas Logistics Inc; Newark (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Match

Paid Time Off

Career Growth

Referral Bonus

Job summary

InterAtlas Logistics in Newark, NJ is seeking a Drayage Administrator to support the dispatch and drayage team with data entry and issue resolution. You will ensure shipment information is accurate, communicate with customers, and help optimize processes in a fast-paced environment.

The role emphasizes attention to detail, teamwork, and proactive problem-solving to maintain reliable service and strong client relationships across global operations.

Qualifications

• 5+ years of experience in Drayage Administration or similar roles.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced, team-oriented environment.
• Experience with PortPro or similar TMSS; skilled in Microsoft Excel.
• Exceptionally detail-oriented; strong time management.

Responsibilities

• Provide dependable administrative support to the dispatch and drayage team; ensure shipment information is accurate and available.
• Review shipping instructions and customer data to enable effective planning and execution of shipments.
• Identify missing information, conflicting instructions, and data errors; resolve issues with colleagues and customers.
• Enter and update data in software systems with close attention to detail to support informed decisions.
• Communicate updates clearly; follow up on outstanding information and questions.
• Deliver timely, accurate support and take ownership of requests through to resolution, strengthening customer relationships.
• Identify recurring issues and propose practical improvements to streamline processes and reduce errors.

Skills

Drayage Admin exp

Communication skills

Team oriented

Time management

Attention to detail

Fast-paced environment

Tools

PortPro

Microsoft Excel

Job description

ABOUT INTERATLAS

InterAtlas consists of InterAtlas Chemical Inc., InterAtlas Logistics Inc., and InterAtlas Kimya A.S. We are headquartered in St Catharines, Ontario, Canada, with our drayage and warehouse operations in Newark, NJ and freight forwarding operations in Istanbul, Turkey. As a group, we source chemical raw materials from vendors across the globe and transport them to our warehouses, and on to our North American based clients. With growing annual revenues, supported by 50+ employees, we are a lean team with big ambitions.

InterAtlas offers its employees a unique opportunity to learn, grow and fast-track their careers in a well-managed, well-established company, with strong values centered around Being Relevant. The name InterAtlas literally means "In Between Giants", and to outsmart the giants it requires people with drive who like to develop and grow. Our culture is very dear to us, and we will go to great lengths to strengthen our culture with the right hires.

ABOUT THE ROLE

The Drayage Administrator plays a pivotal role in maintaining our quality of service by providing administrative support to our dispatch and drayage team. Communication with colleagues and clients is extremely critical in this role, as it ensures the smooth flow of information, prompt resolution of issues, and alignment across all stakeholders.

We are seeking a highly organized and well time-managed professional to support our dispatch and drayage team with collecting and entering data within software systems, while identifying discrepancies and providing insight to the team. The ideal candidate is the type of person that dislikes coloring outside of the lines, can confidently suggest ways to become more effective, and wants to collaborate with the team.

HOW YOU WILL MAKE DIFFERENCE

• Keep drayage operations moving: Provide dependable administrative support to the dispatch and drayage team, ensuring shipment information is accurate, complete, and available when needed.
• Turn customer requirements into clear operational information: Review shipping instructions, customer data, and service requirements so the team can plan and execute each shipment effectively.
• Catch discrepancies before they create delays: Identify missing information, conflicting instructions, and data errors; work with colleagues and customers to resolve issues promptly.
• Maintain reliable shipment records: Collect, enter, and update data in our software systems with close attention to detail, supporting informed decisions and consistent customer service.
• Keep colleagues and customers aligned: Communicate updates clearly and promptly, follow up on outstanding information, and ensure questions and concerns reach the right people.
• Build customer confidence: Deliver timely, accurate support and take ownership of requests through to resolution, strengthening relationships through dependable follow-through.
• Improve how the team works: Identify recurring issues, recommend practical improvements, and collaborate with colleagues to streamline administrative processes and reduce errors.

QUALIFIACATIONS THAT ARE IMPORTANT TO US

• At least 5 years of experience in Drayage Administration, or similar
• Excellent verbal and written communications
• Must be able to work in a fast paced and team oriented environment
• Experience with PortPro or similar TMSSkilled in Microsoft Excel applications
• Exceptionally detail oriented
• Ability to mange time effectively

WHAT WE CAN OFFER YOU

• Company Paid: Medical, Dental, Vision and Life Insurance Benefits
• 401(k) with company match
• Employee Referral Bonus
• Paid time off, holidays, and sick days
• Career growth and advancement opportunities
• High-impact role with visibility across the organization

EEOC Statement:

InterAtlas Logistics is an equal opportunity employer. All applicants are considered regardless of gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, physical or mental disability, citizenship, veteran status, gender expression and/or identity, or any other class protected by federal, state, or local laws. InterAtlas Logistics is an equal opportunity employer.