Drains - Drain Technician

Hendrix Heating & Cooling; College Park (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly pay

Health insurance

Dental insurance

Vision insurance

Paid life insurance

401(k) with company match

Paid vacation

Paid holidays

Paid birthday

Service vehicles

Phone and tablet

Uncapped earning potential

Referral bonuses

Training and development

Job summary

Hendrix Heating Cooling Plumbing is seeking a motivated Drain Technician to join the Plumbing team. The role involves responding to service calls, diagnosing drain/sewer issues, cleaning drains, and performing camera inspections.

You will communicate findings, provide estimates, and uphold high customer service standards. Join a market-leading provider offering growth opportunities, weekly pay, and comprehensive benefits.

Qualifications

• Minimum of 1 year of experience as a Drain Technician or Drain Cleaner.
• Valid driver's license with an acceptable driving record.
• Strong mechanical aptitude and troubleshooting skills.
• Excellent communication and customer service abilities.
• Ability to work independently and as part of a team.
• Physical ability to perform the duties of the position, including lifting, bending, and working in various environments.
• Positive attitude, strong work ethic, and willingness to learn new methods and technologies.

Responsibilities

• Respond to residential service calls and customer inquiries
• Diagnose and troubleshoot drain and sewer system issues
• Perform drain cleaning using professional equipment and techniques
• Conduct camera inspections to identify blockages, breaks, and other drainage concerns
• Operate hydro-jetting equipment to clean and restore drain lines
• Prepare accurate estimates and explain recommended services to customers
• Maintain, repair, and restore drain and sewer systems
• Inspect plumbing and drainage systems for safety, functionality, and performance
• Deliver exceptional customer service while maintaining a professional appearance
• Accurately document work performed and communicate findings with customers and management

Skills

Drain experience

Mechanical aptitude

Customer service

Teamwork

Physical ability

Job description

Overview

Hendrix Heating Cooling Plumbing is the market leader in Plumbing, Electrical, and HVAC services. We are seeking a motivated and customer-focused Drain Technician to join our growing and dedicated Plumbing team.

If you are an experienced drain professional who enjoys solving problems, delivering outstanding customer service, and helping customers protect their homes, we want to hear from you. Join a company that values your skills, provides opportunities for advancement, and rewards performance.

What You’ll Do

• Respond to residential service calls and customer inquiries
• Diagnose and troubleshoot drain and sewer system issues
• Perform drain cleaning using professional equipment and techniques
• Conduct camera inspections to identify blockages, breaks, and other drainage concerns
• Operate hydro-jetting equipment to clean and restore drain lines
• Prepare accurate estimates and explain recommended services to customers
• Maintain, repair, and restore drain and sewer systems
• Inspect plumbing and drainage systems for safety, functionality, and performance
• Deliver exceptional customer service while maintaining a professional appearance
• Accurately document work performed and communicate findings with customers and management

What You Need

• Minimum of 1 year of experience as a Drain Technician or Drain Cleaner
• Valid driver's license with an acceptable driving record
• Strong mechanical aptitude and troubleshooting skills
• Excellent communication and customer service abilities
• Ability to work independently and as part of a team
• Physical ability to perform the duties of the position, including lifting, bending, and working in various environments
• Positive attitude, strong work ethic, and willingness to learn new methods and technologies

What We Offer

• Plenty of advancement opportunities
• Weekly pay
• Health, Dental, and Vision Insurance
• Paid Life Insurance
• 401(k) with company match
• Paid vacation, company-paid holidays, paid birthday, and paid parental leave
• New take-home service vehicles, fully stocked
• Company-issued phone and tablet
• Uncapped earning potential
• Employee referral bonuses
• Continued training and professional development