Drains Advisor

CJS Heating Cooling Plumbing; Dayton (OH); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Paid ongoing training

Medical, Dental & Vision Insurance

401(k) with company match

Paid Time Off & Holidays

Fully stocked company vehicle

Job summary

CJS Heating Cooling Plumbing in Dayton, Ohio is seeking a Drain Advisor to join our team and support customers in making vital repair decisions. As a Drain Advisor, you will utilize your expertise to diagnose plumbing issues and train the next generation of technicians.

With average total earnings ranging from $115,000 to $125,000, and top performers earning over $150,000, this position offers a lucrative career path with comprehensive benefits including medical insurance and a supportive team culture.

Qualifications

• 2+ years of home services sales experience required.
• Residential plumbing experience is a plus.
• Eagerness to learn and mentor others.

Responsibilities

• Utilize sewer cameras to troubleshoot sewer issues.
• Diagnose and prepare repair estimates.
• Train drain technicians in the sales process.
• Present customized repair solutions to customers.
• Ensure customer satisfaction throughout the project.
• Assist customers with financing options.

Skills

Home services sales experience

Customer service skills

Communication skills

Team-oriented mindset

Tools

ServiceTitan

Job description

Drain Advisor – CJS

Your Next Big Career Move Starts Here.

Are you ready to step into a role where your ability to consult, advise and guide consumers truly matters? As a Drain Advisor with CJS, you’ll tap into one of the most lucrative segments of the home services industry—drains and sewer solutions—while taking the next step in your career. This is your chance to mentor and help grow the next generation of drain and plumbing technicians, shape best practices, and become the go‑to expert customers trust. You're not just selling drain repairs, you are helping home owners make some of the most important choices for their biggest investment with real peace of mind solutions. If you're driven, people‑focused, and ready to elevate your career, this is the opportunity you’ve been waiting for.

On average, year‑one total earnings range between $115,000–$125,000, with top performers earning $150,000+.

Job Description

Looking to TRADE UP your career?! CJS is looking for a talented Drains Advisor to join our team!

Responsibilities

• Utilize sewer cameras to uncover plumbing and sewer issues in customer homes.
• Diagnose sewer anddrainissues and prepare accurate repair estimates.
• Create and implement a drain technician training plan to support the sewer sales process.
• Execute the sewer sales process and present clear, customized repair solutions to customers.
• Thoroughly prepare statements of work and supporting documents to hand off projects seamlessly to the installation team.
• Communicate with customers throughout the entire project, ensuring 100% satisfaction at completion.
• Participate in training events and share lessons learned/best practices with the sewer sales team.
• Assist customers with financing options for their projects.

Reports to

Plumbing Manager

Benefits

• Paid ongoing training and performance development
• Fully stocked company vehicle
• Medical, Dental & Vision Insurance
• Family plans available
• 401(k) with company match
• Basic & Optional Life Insurance
• Paid Time Off & Holidays
• Company‑supplied tablets
• Supportive team culture and growth opportunities

What You Will Bring

• 2+ years of home services sales experience (required)
• Residential plumbing experience a plus
• ServiceTitan experience a plus
• Excellent customer service and communication skills
• A team‑oriented mindset and eagerness to learn and mentor others

We are proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related conditions), sexual orientation, gender identity/expression, genetic information, age, protected veteran status, disability, or other legally protected characteristics.