Drainage Operations Admin Specialist

City of Colorado Springs; Colorado Springs (CO); On-site; USD 42,000 - 54,000; Full time

Job summary

The City of Colorado Springs is seeking an Administrative Assistant II to support the Public Works, Operations and Maintenance Division. This in-person role focuses on customer service, data entry, and clerical duties for drainage teams.

You will enter information into databases, process budgeting receipts, and generate reports while maintaining professional interactions with the public and city staff.

Qualifications

• Equivalent to completion of twelfth grade with high school diploma or GED.
• Three years of full-time, professional experience in a related field.
• Knowledge of MS4 and related regulations; proficient in GoCOS and Cartegraph databases.
• Strong Microsoft Office skills, especially Outlook, Word, and Excel.

Responsibilities

• Provide information and assistance to the public regarding MS4 and PCM.
• Enter data for complaints, commendations, and inquiries into a database.
• Perform a range of secretarial, complex clerical, and accounting clerical duties for drainage teams.
• Intake, categorize, and submit visa and invoice receipts for budgeting purposes.
• Enter daily tasks into the Cartegraph Database with accuracy.
• Direct inquiries to appropriate departments as necessary.
• Generate a variety of reports, memoranda, and correspondence.
• Collaborate with dispatchers and supervisors to address citizen inquiries.
• Review and respond to citizen requests, ensuring prompt investigation of issues.
• Uphold standards of courtesy, professionalism, and promptness in all interactions with the public.
• Provide back-up support to other office staff within Operations and Maintenance.
• Other duties as assigned.

Skills

Communication

Microsoft Office

Attention to detail

Customer service

MS4 knowledge

Education

High school diploma or GED

Tools

GoCOS

Cartegraph

Job description

The City of Colorado Springs is seeking an Administrative Assistant II to support the Public Works, Operations and Maintenance Division. This in-person role focuses on customer service, data entry, and clerical duties for drainage teams.

You will enter information into databases, process budgeting receipts, and generate reports while maintaining professional interactions with the public and city staff.