Drain Technician: Sign-On Bonus & Growth Path

CastleWorks Water Heaters; Thousand Oaks (CA); On-site; USD 24,796 - 44,083; Full time

Benefits offered by this job

Sign-on bonus based on experience

Ongoing training

Growth opportunities

Job summary

Thousand Oaks Plumbing is seeking an experienced Drain Technician for residential and commercial drain cleaning in Thousand Oaks. You’ll use ServiceTitan to manage orders, collect payments, and coordinate with customers to deliver high‑quality service.

We offer a sign‑on bonus based on experience, ongoing training, and a clear growth path within a family‑oriented team. Enjoy steady, year‑round work and the chance to build lasting customer relationships while advancing your career.

Qualifications

• 2+ years of experience as a Drain Service Technician or similar role.
• Comfort using ServiceTitan software.
• A knack for spotting opportunities and closing additional service sales.
• Strong communication and customer service skills.

Responsibilities

• Diagnose and perform drain cleaning services on residential and commercial properties.
• Use ServiceTitan software to manage work orders, customer info, and transactions.
• Spot additional plumbing issues and recommend smart solutions for customers.
• Collect payments upon completion of service.
• Keep your truck stocked and organized with the parts and tools you need.
• Deliver top‑quality, safe work every time.
• Build real relationships with customers through great service.

Skills

Customer service

Communication

Sales orientation

Problem solving

Team player

Tools

ServiceTitan

Job description

Thousand Oaks Plumbing is seeking an experienced Drain Technician for residential and commercial drain cleaning in Thousand Oaks. You’ll use ServiceTitan to manage orders, collect payments, and coordinate with customers to deliver high‑quality service.

We offer a sign‑on bonus based on experience, ongoing training, and a clear growth path within a family‑oriented team. Enjoy steady, year‑round work and the chance to build lasting customer relationships while advancing your career.