Drain Technician: Grow Skills & Earn with Commission

HELP Plumbing, Heating and Air Conditioning; Mason (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay + commission

Company vehicle, tools, and uniforms

Medical, dental, and vision insurance

401(k) with company match

Company-paid life insurance

Paid time off and holidays

Company events

Job summary

HELP Plumbing, Heating and Air Conditioning in Mason, OH is seeking a Plumbing Drain Technician in the early stages of a plumbing career to grow skills and revenue. You will work directly with homeowners to diagnose drain and sewer concerns, perform drain cleaning, and explain what’s happening with the system.

This hourly + commission-based role emphasizes strong communication, trust-building, and completing quality work.

Qualifications

• Plumbing knowledge and experience preferred, including entry-level candidates.
• Basic knowledge of plumbing, drain, and sewer systems.
• Mechanical aptitude and willingness to learn.
• Excellent communication and customer service skills.
• Ability to explain technical information clearly to homeowners.
• Positive, professional attitude and ability to build trust with customers.
• Strong problem-solving and diagnostic skills.
• Ability to work independently and as part of a team.
• Good time-management and organizational skills.
• Valid driver's license and acceptable driving record.

Responsibilities

• Meet with homeowners to diagnose drain and sewer concerns.
• Perform drain cleaning and clearing services.
• Assess plumbing and drain systems for issues.
• Explain plumbing concerns to homeowners clearly.
• Educate customers on next steps and solutions, including camera inspections.
• Provide honest, professional, and solution-focused recommendations.
• Complete quality work while keeping area clean.
• Follow safety standards and local codes.
• Collaborate with service manager and dispatch to ensure great customer experience.
• Represent the company professionally.
• Participate in meetings and ongoing training.

Skills

Plumbing experience

Communication skills

Customer service

Problem-solving

Time management

Job description

HELP Plumbing, Heating and Air Conditioning in Mason, OH is seeking a Plumbing Drain Technician in the early stages of a plumbing career to grow skills and revenue. You will work directly with homeowners to diagnose drain and sewer concerns, perform drain cleaning, and explain what’s happening with the system.

This hourly + commission-based role emphasizes strong communication, trust-building, and completing quality work.