Drain Technician

72 Degrees Air Conditioning & Heating; Fredericksburg (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Insurance (medical, dental, vision)

Pet insurance

401k with match

Paid time off & holidays

Company vehicle

Phone & iPad

Uniforms

Employee discounts

Tools program

Continuing education

Job summary

72 Degrees Air Conditioning & Heating is seeking a Residential Drain Technician to diagnose and repair drain and sewer issues in customers' homes using professional tools. You will inspect, clear, and service residential drain systems while communicating clearly and providing honest recommendations to ensure customer satisfaction.

The role emphasizes quality workmanship, problem-solving, and pride in delivering reliable service.

Qualifications

• Apprentice plumber card (must have endorsement).
• Valid driver's license with no major violations within the last 3 years.
• Ability to use an iPad and our Service Titan software.
• Customer service skills to diagnose and sell the repair to the customer.

Responsibilities

• Diagnose and resolve residential drain and sewer issues in customers' homes using professional equipment and proven techniques.
• Inspect, clear, and repair residential drain systems while delivering clear communication, honest recommendations, and top-tier customer service.
• Maintain safety and quality standards while documenting work for customers and internal records.

Skills

Customer service

Communication

Problem-solving

Education

Apprentice plumber card (endorsement)

Tools

Service Titan

iPad

Job description

72 Degrees Air Conditioning & Heating: Our 'Wizards of Comfort' have been serving the Fredericksburg residents since 1986. Our top notch service and outstanding customer service are what makes 72 Degrees the 'go to' service company in the area. When you join us, you join the best!

As a Residential Drain Technician, you'll diagnose and resolve drain and sewer issues in customers' homes using professional equipment and proven techniques. You'll inspect, clear, and repair residential drain systems while delivering clear communication, honest recommendations, and top-tier customer service. This role is ideal for someone who takes pride in quality work, problem-solving, and leaving every customer confident that their issue is handled the right way.

The Good Stuff:

• Competitive Pay: Hourly plus commission
• Medical, Dental & Vision Insurance
• Pet Insurance
• 401k with 4% company match
• PTO, Paid Holidays, Paid Wellness Time
• Company Provided Truck, Phone, iPad, and Uniforms
• Employee Discounts
• Tool Program
• Continuous education to further your development

What you need:

• A valid apprentice plumber card (must have endorsement)
• Valid driver's license with no major violations within the last 3 years
• Ability to use an iPad and our Service Titan software
• Customer service skills to diagnose and sell the repair to the customer