Drain Technician

Radiant Plumbing & Air Conditioning; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with 4% company match

PTO and Paid Holidays

Company-provided truck and phone

Continuous education programs

Job summary

Radiant Plumbing & Air Conditioning in Austin is seeking a Residential Drain Technician to independently diagnose and resolve drain issues in customers' homes. This role emphasizes excellent customer service and the ability to suggest effective repair options.

Ideal candidates must hold a valid apprentice plumber card and have a good driving record. The position offers competitive pay, benefits, and tools for a successful career in plumbing.

Qualifications

• Must have valid apprenticeship plumber card with endorsement.
• Valid driver’s license with no major violations in last 3 years.
• Ability to use an iPad effectively.

Responsibilities

• Diagnosing and resolving drain issues in customer's homes.
• Assessing problems and recommending solutions.
• Completing quality repairs while ensuring customer satisfaction.

Skills

Strong customer service skills

Ability to diagnose drain issues

Confidently present repair options

Education

Valid apprentice plumber card

Valid driver’s license

Tools

ServiceTitan software

iPad

Job description

Radiant Plumbing & Air Conditioning
Since 1999, we’ve been Austin’s bold and quirky solution for all things plumbing and air conditioning. We don’t just stand out—we shine! From memorable service to a fun-loving company culture, we’re a team that has your back (and yes, we mean it). Ready to take your career to the next level? Don’t let your future swirl down the drain—apply today and join the best in the business!

About the Role

As a Residential Drain Technician at Radiant, you’ll work independently in the field diagnosing and resolving drain issues in customers’ homes. You’ll be trusted to assess problems, recommend the right solutions, and complete quality repairs while delivering an excellent customer experience. This role is ideal for someone who’s confident working on their own, enjoys troubleshooting, and knows how to clearly explain options to homeowners.

The Good Stuff

• Competitive Pay: Hourly plus commission
• Medical, Dental & Vision Insurance
• Pet Insurance
• 401(k) with 4% company match
• PTO, Paid Holidays, Paid Wellness Time
• Company-provided truck, phone, iPad, and uniforms
• Employee discounts
• Tool program
• Continuous education to further your development

What You Need

• A valid apprentice plumber card (must have endorsement)
• Valid driver’s license with no major violations within the last 3 years
• Ability to use an iPad and ServiceTitan software
• Strong customer service skills with the ability to diagnose drain issues and confidently present repair options to customers