Drain Technician

T3 Services Group; Albuquerque (NM); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Pet Insurance

401k with 4% company match

PTO & Holidays

Company provided truck, phone, iPad, &

Uniforms & Tool Program

Employee discounts

Continuous education

Job summary

B Carlson Heating, Air Conditioning, & Plumbing in Albuquerque seeks an Apprentice Plumber / Drain Technician to learn the trade on the job with seasoned pros. You will diagnose, repair, and service residential plumbing and drain systems while delivering 5-star customer service on every call.

You’ll work in the field daily, use ServiceTitan on an iPad, and have opportunities to upsell repairs. This role emphasizes safety, learning, and pride in workmanship with a competitive pay structure.

Qualifications

• 1+ year of drain cleaning and/or plumbing experience.
• Valid apprentice plumber card.
• Ability to use ServiceTitan on an iPad.
• Customer service skills to diagnose and sell repairs.

Responsibilities

• Assist with residential drain cleaning, repairs, and basic plumbing services.
• Diagnose plumbing issues and clearly explain solutions to customers.
• Perform inspections and document findings using ServiceTitan on an iPad.
• Upsell repairs and solutions ethically, based on customer needs.
• Maintain a clean, safe, and well-organized company vehicle and job site.
• Follow all safety standards, company processes, and quality guidelines.
• Continue learning through on-the-job training and ongoing education.

Skills

Customer service

Diagnostic skills

Upselling

Communication

Education

Apprentice plumber card

Tools

ServiceTitan

iPad

Job description

B Carlson Heating, Air Conditioning, & Plumbing

Since 1971, we’ve proudly served the Albuquerque community with exceptional HVAC and plumbing solutions. Known for our outstanding service and customer-first approach, we’ve built a reputation as the trusted name in the area. Ready to take your career to the next level with a company that truly values its team? Don’t let this opportunity drain away.

Job Description

As an Apprentice Plumber / Drain Technician at B. Carlson, you’ll work alongside experienced technicians to diagnose, service, and repair residential plumbing and drain systems. This is a hands-on, customer-facing role where you’ll learn the trade, build strong technical skills, and deliver 5-star service on every call. You’ll be in the field daily, representing the B. Carlson brand with professionalism, honesty, and pride in your work.

What you’ll be doing

• Assist with residential drain cleaning, repairs, and basic plumbing services
• Diagnose plumbing issues and clearly explain solutions to customers
• Perform inspections and document findings using ServiceTitan on an iPad
• Upsell repairs and solutions ethically, based on customer needs
• Maintain a clean, safe, and well-organized company vehicle and job site
• Follow all safety standards, company processes, and quality guidelines
• Continue learning through on-the-job training and ongoing education

The Good Stuff

• Competitive Pay: Hourly + Commission
• Medical, Dental & Vision Insurance
• Pet Insurance
• 401k with 4% company match
• PTO, Paid Holidays, Paid Wellness Time
• Company Provided Truck, Phone, iPad, and Uniforms
• Employee Discounts
• Tool Program
• Continuous education to further your development

What you need

• A valid apprentice plumber card
• 1+ year of drain cleaning and/or plumbing experience
• Ability to use an iPad and our Service Titan software
• Customer service skills to diagnose and sell the repair to the customer
• Valid driver's license with no major violations within the last 3 years