Drain Technician

B. Carlson Heating, Air Conditioning & Plumbing; Albuquerque (NM); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay hourly + commission

Medical, Dental & Vision Insurance

Pet Insurance

401k with 4% company match

PTO, Holidays, Wellness Time

Company Provided Truck

Phone, iPad, Uniforms

Employee Discounts

Tool Program

Continuous education

Job summary

B Carlson Heating, Air Conditioning, & Plumbing in Albuquerque is seeking an Apprentice Plumber / Drain Technician to learn the trade by working with experienced teams on residential plumbing and drain systems. You will diagnose issues, perform services, and deliver 5-star customer service on every call.

You’ll be in the field daily, using an iPad and ServiceTitan, and will continue learning through hands-on training while upholding safety and company standards.

Qualifications

• 1+ year of drain cleaning and/or plumbing experience
• Ability to use an iPad and Service Titan software
• Customer service skills to diagnose and sell the repair to the customer
• Valid driver's license with no major violations within the last 3 years

Responsibilities

• Assist with residential drain cleaning, repairs, and basic plumbing services
• Diagnose plumbing issues and clearly explain solutions to customers
• Perform inspections and document findings using ServiceTitan on an iPad
• Upsell repairs and solutions ethically, based on customer needs
• Maintain a clean, safe, and well-organized company vehicle and job site
• Follow all safety standards, company processes, and quality guidelines
• Continue learning through on-the-job training and ongoing education

Skills

Customer service

Plumbing diagnostics

Education

Apprentice plumber card

Tools

Service Titan

iPad

Job description

B Carlson Heating, Air Conditioning, & Plumbing

Since 1971, we’ve proudly served the Albuquerque community with exceptional HVAC and plumbing solutions. Known for our outstanding service and customer-first approach, we’ve built a reputation as the trusted name in the area. Ready to take your career to the next level with a company that truly values its team? Don’t let this opportunity drain away.

Job Description

As an Apprentice Plumber / Drain Technician at B. Carlson, you’ll work alongside experienced technicians to diagnose, service, and repair residential plumbing and drain systems. This is a hands-on, customer-facing role where you’ll learn the trade, build strong technical skills, and deliver 5-star service on every call. You’ll be in the field daily, representing the B. Carlson brand with professionalism, honesty, and pride in your work.

What you’ll be doing

• Assist with residential drain cleaning, repairs, and basic plumbing services
• Diagnose plumbing issues and clearly explain solutions to customers
• Perform inspections and document findings using ServiceTitan on an iPad
• Upsell repairs and solutions ethically, based on customer needs
• Maintain a clean, safe, and well-organized company vehicle and job site
• Follow all safety standards, company processes, and quality guidelines
• Continue learning through on-the-job training and ongoing education

The Good Stuff

• Competitive Pay: Hourly + Commission
• Medical, Dental & Vision Insurance
• Pet Insurance
• 401k with 4% company match
• PTO, Paid Holidays, Paid Wellness Time
• Company Provided Truck, Phone, iPad, and Uniforms
• Employee Discounts
• Tool Program
• Continuous education to further your development

What you need

• A valid apprentice plumber card
• 1+ year of drain cleaning and/or plumbing experience
• Ability to use an iPad and our Service Titan software
• Customer service skills to diagnose and sell the repair to the customer
• Valid driver's license with no major violations within the last 3 years