Drain Solutions Sales Advisor

Holt-Plumbing-Heating-Cooling-; Des Moines (IA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health coverage

Life & AD&D

Disability insurance

401(k) with match

Tuition reimbursement

Paid time off

Parental leave

Job summary

Holt is seeking a Drain Sales Advisor in Des Moines, IA to identify sewer and plumbing issues in customers' homes, diagnose problems, and prepare repair estimates while delivering options directly to customers.

You will supervise drain technicians, create training plans to support the sales process, handle bids, coordinate with installation teams, and maintain clear communication to ensure customer satisfaction.

Qualifications

• 1-2+ years sales experience required.
• 1+ years plumbing/drains experience preferred.
• Great Customer Service and Communication Skills.
• Willingness to Work as Part of a Team.

Responsibilities

• Utilizes sewer camera to discover plumbing and sewer issues in a customer’s home.
• Diagnoses plumbing and sewer issues, and prepares repair estimates.
• Provides supervision of drain technicians
• Creates and implements drain technician training plan to facilitate sewer sales process
• Executes the sewer sales process to deliver repair options directly to the customer.
• Creates job bids in accordance with company profit goals.
• Thoroughly prepares statement of work and supporting documents to hand project off to installation team.
• Communicates with customer through entire project, and ensures customer is 100% satisfied at completion of project.
• Participates in training events and shares lessons learned/best practices with sewer sales team.
• Rotates On-Call duty to provide after hours services to customers.
• Assists customers with financing options for project.

Skills

Customer service

Communication

Teamwork

Sales experience

Job description

Holt is seeking a Drain Sales Advisor in Des Moines, IA to identify sewer and plumbing issues in customers' homes, diagnose problems, and prepare repair estimates while delivering options directly to customers.

You will supervise drain technicians, create training plans to support the sales process, handle bids, coordinate with installation teams, and maintain clear communication to ensure customer satisfaction.