Drains Advisor

Holt Plumbing Heating Cooling & Electrical; Des Moines (IA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health coverage

Dental and vision

Life insurance

401(k) with employer match

Job summary

Holt Plumbing Heating Cooling & Electrical is seeking a Drain Sales Advisor to join our team in Des Moines, IA. You will utilize a sewer camera, diagnose issues, prepare estimates, and guide the sewer sales process while ensuring customer satisfaction from start to finish.

The role involves supervising drain technicians, creating training plans, delivering repair options, and coordinating bids and project handoffs to installations. A strong customer service mindset and teamwork are essential.

Qualifications

• 1-2 years sales experience is required.
• 1+ years plumbing/drains experience preferred.
• Excellent customer service and communication skills.
• Willingness to work as part of a team.

Responsibilities

• Uses a sewer camera to identify plumbing and sewer issues in a customer’s home.
• Diagnoses plumbing and sewer issues and prepares repair estimates.
• Supervises drain technicians.
• Develops and implements training plans to support the sewer sales process.

Skills

Sales experience

Plumbing/drains experience

Customer service

Teamwork

Job description

Overview

Drain Sales Advisor

At Holt, we believe great work starts with great people. We know our success is powered by the people behind the tools. We focus on creating a culture built on teamwork, trust and pride in a job well done. We work hard and have fun doing it. If you’re looking for more than just a job punching a clock and want to be part of a team delivering top notch comfort to our customers Holt is looking for motivated, positive team players to join our team!

Responsibilities:

• Utilizes sewer camera to discover plumbing and sewer issues in a customer’s home.
• Diagnoses plumbing and sewer issues, and prepares repair estimates.
• Provides supervision of drain technicians
• Creates and implements drain technician training plan to facilitate sewer sales process
• Executes the sewer sales process to deliver repair options directly to the customer.
• Creates job bids in accordance with company profit goals.
• Thoroughly prepares statement of work and supporting documents to hand project off to installation team.
• Communicates with customer through entire project, and ensures customer is 100% satisfied at completion of project.
• Participates in training events and shares lessons learned/best practices with sewer sales team.
• Rotates On-Call duty to provide after hours services to customers.
• Assists customers with financing options for project.

What You Will Bring:

• 1- 2+ years sales experience required
• 1+ years plumbing/drains experience preferred
• Great Customer Service and Communication Skills
• Willingness to Work as Part of a Team.

Physical Requirements:

• Ability to lift and carry up to 50 pounds.
• Ability to work in confined spaces (e.g., attics, crawl spaces, basements).
• Prolonged periods of standing, kneeling, and bending.
• Ability to work at heights (e.g., ladders, elevated plat forms).
• Manual dexterity to handle electrical tools and equipment.
• Ability to work in various weather conditions when performing outdoor installations.

Benefits:

• Health Coverage: Employer-paid medical, dental, and vision plan options
• Insurance: Life, AD&D, and long-term disability included; optional short-term and gap coverage
• Savings Accounts: FSA and HSA contribution options
• Retirement: 401(k) available upon hire with employer match; Traditional and Roth options

Time Off & Perks:

• Paid time off and holidays
• Paid parental leave

Growth and Training Opportunities:

• Tuition Reimbursement
• On-going training and development

Requirements:

• Valid Driver’s License (required)
• To be considered for employment, all candidates must successfully complete our screening process, which includes assessments, interviews, background checks, and drug screens.

Holt is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Posted Min Pay Rate

USD $22.00/Hr.

Posted Max Pay Rate

USD $25.00/Hr.