Drain Sales Specialist - Diagnose, Bid & Delight Customers

Holt Plumbing Heating Cooling & Electrical; Des Moines (IA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health coverage

Dental and vision

Life insurance

401(k) with employer match

Job summary

Holt Plumbing Heating Cooling & Electrical is seeking a Drain Sales Advisor to join our team in Des Moines, IA. You will utilize a sewer camera, diagnose issues, prepare estimates, and guide the sewer sales process while ensuring customer satisfaction from start to finish.

The role involves supervising drain technicians, creating training plans, delivering repair options, and coordinating bids and project handoffs to installations. A strong customer service mindset and teamwork are essential.

Qualifications

• 1-2 years sales experience is required.
• 1+ years plumbing/drains experience preferred.
• Excellent customer service and communication skills.
• Willingness to work as part of a team.

Responsibilities

• Uses a sewer camera to identify plumbing and sewer issues in a customer’s home.
• Diagnoses plumbing and sewer issues and prepares repair estimates.
• Supervises drain technicians.
• Develops and implements training plans to support the sewer sales process.

Skills

Sales experience

Plumbing/drains experience

Customer service

Teamwork

Job description

Holt Plumbing Heating Cooling & Electrical is seeking a Drain Sales Advisor to join our team in Des Moines, IA. You will utilize a sewer camera, diagnose issues, prepare estimates, and guide the sewer sales process while ensuring customer satisfaction from start to finish.

The role involves supervising drain technicians, creating training plans, delivering repair options, and coordinating bids and project handoffs to installations. A strong customer service mindset and teamwork are essential.