Drainage & Sewer Sales Specialist

Holt Plumbing & Heating, Inc.; Northern (KY); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health coverage

Life, AD&D, disability insurance

401(k) employer match

Paid time off and holidays

Parental leave

Tuition reimbursement

Job summary

Holt Plumbing & Heating, Inc. seeks a Drain Sales Advisor to diagnose sewer issues, prepare repair estimates, and drive the sewer sales process from initial assessment to project handoff. You will supervise drain technicians and create training plans to improve sales effectiveness.

The role requires 1-2+ years sales experience and plumbing/drains familiarity, with strong customer service and teamwork. On-site position with opportunities for ongoing training and growth.

Qualifications

• 1-2+ years sales experience required.
• 1+ years plumbing/drains experience preferred.
• Excellent customer service and communication skills.
• Willingness to work as part of a team.

Responsibilities

• Utilizes sewer camera to discover plumbing and sewer issues in a customer’s home.
• Diagnoses plumbing and sewer issues, and prepares repair estimates.
• Provides supervision of drain technicians.
• Creates and implements drain technician training plan to facilitate sewer sales process.
• Executes the sewer sales process to deliver repair options directly to the customer.
• Creates job bids in accordance with company profit goals.
• Thoroughly prepares statement of work and supporting documents to hand project off to installation team.
• Communicates with customer through entire project, and ensures customer is 100% satisfied at completion of project.
• Participates in training events and shares lessons learned/best practices with sewer sales team.
• Rotates On-Call duty to provide after hours services to customers.
• Assists customers with financing options for project.

Skills

Sales experience

Plumbing/drains experience

Customer service

Teamwork

Job description

Holt Plumbing & Heating, Inc. seeks a Drain Sales Advisor to diagnose sewer issues, prepare repair estimates, and drive the sewer sales process from initial assessment to project handoff. You will supervise drain technicians and create training plans to improve sales effectiveness.

The role requires 1-2+ years sales experience and plumbing/drains familiarity, with strong customer service and teamwork. On-site position with opportunities for ongoing training and growth.