Drain Advisor

A#1 Air; Lewisville (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Term Life Insurance

401(k) Matching

Paid Holidays

PTO

Job summary

A#1 Air in Lewisville, TX is seeking a Drain Advisor to guide customers with expert drainage solutions and drive sales while delivering long-term plumbing care.

You will diagnose drains, present maintenance packages, build client relationships, and collaborate with service teams to ensure timely service delivery. Strong communication and practical drain-system knowledge are essential.

Qualifications

• Strong knowledge of drain systems and troubleshooting.
• Proven sales or customer-facing experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Responsibilities

• Perform drain cleaning, maintenance, and troubleshooting for residential and commercial properties.
• Diagnose plumbing issues related to drains and recommend solutions or services.
• Present and sell drain cleaning products, services, and maintenance packages to customers.
• Develop and maintain relationships with existing and potential clients to drive repeat business.
• Provide accurate estimates and follow through with sales from inquiry to completion.
• Educate customers on preventive maintenance for drainage systems.
• Maintain accurate records of customer interactions and sales activities.
• Collaborate with operations and service teams for timely delivery.
• Stay up-to-date with industry trends and new drain technologies.

Skills

Drainage systems knowledge

Sales experience

Communication skills

Independent worker

Team player

Tools

Plumbing tools

Job description

Overview

As an industry leader, we’re looking for a Drain Advisor to help our customers with expert guidance, customized drainage solutions, and top-quality service. If you're someone who enjoys building relationships, offering consultative advice, and driving sales while helping people solve their drainage issues, this is the perfect role for you.

As a Drain Advisor, you’ll be the expert voice our customers rely on to assess their drain and sewer systems, offer insightful advice, and provide tailored recommendations that improve their home or business' long-term health. It’s not just about offering services—it’s about delivering solutions that make a difference.

Benefits:

• Medical, Prescription, Dental, Vision Insurance
• Disability and Term Life Insurance
• Matching 401(k)
• Paid Holidays
• Paid Time Off (PTO)

What You Will Do:

• Perform drain cleaning, maintenance, and troubleshooting for residential and commercial properties.
• Diagnose plumbing issues related to drains and recommend appropriate solutions or services.
• Present and sell drain cleaning products, services, and maintenance packages to customers.
• Develop and maintain relationships with existing and potential clients to drive repeat business.
• Provide accurate estimates for services and products, and follow through with sales from initial inquiry to completion.
• Educate customers on preventive maintenance and care for their drainage systems.
• Maintain accurate records of customer interactions, sales activities, and completed services.
• Collaborate with the operations and service teams to ensure timely and effective service delivery.
• Stay up-to-date with industry trends, new technologies, and solutions in drain cleaning and plumbing.

What You Need:

• Previous experience in drain cleaning, plumbing, or HVAC industries preferred.
• Strong knowledge of drain systems, plumbing tools, and troubleshooting techniques.
• Proven experience in sales or customer-facing roles.
• Excellent communication and interpersonal skills.
• Ability to diagnose and solve problems efficiently and effectively.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Valid driver’s license and clean driving record.

Preferred Qualifications:

• Sales experience in the home services industry.
• Familiarity with drain cleaning equipment and technology.
• Knowledge of local plumbing codes and regulations.

Physical Work Requirements:

• While performing the duties of this job, the employee is regularly required to hear, stand, move, operate with hands and arms, and lift up to 75 pounds.
• The employee is regularly required to use hands to operate or feel objects, tools or controls, communicate, distinguish or identify, adjust or focus.
• Activities involving being around moving parts and equipment, exposure to changes in temperature and humidity as well as dust, fumes, electricity, gases and moderate noise

Why A #1 Air:

A#1 Air an Equal Opportunity Employer

For over 30 years, A#1 Air has been the leading and most trusted air conditioning and heating service provider in Dallas, Fort Worth Metroplex. This has resulted in a customer base of 85,000 that increases by the day! We are now a proven provider for plumbing, & electric services as well. A# 1 Air's reputation for quality workmanship, excellent service, and dedication to our customers and employees has placed we in the top ten Best Companies to work in Texas 3 years in a row!

Job Type: Full Time

LOCATION: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• TSBPE (preferred)

Work Location: In person