Draft Manager

Superior Beverage Group; Columbus (OH); On-site; USD 60,000 - 75,000; Full time

Job summary

Superior Beverage Group in Columbus, OH is seeking a Draft Manager to lead the day-to-day operations of the Draft and Special Events Team. You will ensure exceptional service through maintenance, troubleshooting, and repair of draft beverage systems, while planning and executing special events and managing staffing, equipment, and budgets.

The role blends technical draft-system expertise with strong leadership and customer service.

Qualifications

• Experience in draft systems or draft-beer service is preferred.
• Strong problem solving, time management, and organizational skills.
• Reliable, self-motivated with a customer-service mindset.
• Knowledge of customer service standards and procedures.
• Ability to maneuver 168-pound kegs and 35-pound cases of beer.

Responsibilities

• Manage services to all draft accounts for Company products in a timely manner.
• Oversee design and execution of department and special events.
• Coordinate equipment delivery, setup, and event teardown.
• Manage department budget including payroll, overtime, parts and equipment.
• Recruit, train, supervise and evaluate department staff.
• Train sales teams on basic draft system troubleshooting as needed.
• Maintain high level of service and accountability with customers and staff.
• Monitor inventory levels for drafts supplies and equipment.
• Foster positive, cooperative relationships with coworkers and departments.

Skills

Leadership

Draft beer

Customer service

Problem solving

Time management

Organizational skills

Driver's license

Keg handling

Tools

Microsoft Office

Job description

Job Details: Job Location: Columbus - Columbus, OH 43035, Position Type: Full Time

The Draft Manager is responsible for leading the day-to-day operations of the Draft and Special Events Team, ensuring exceptional service to customers through the maintenance, troubleshooting, and repair of draft beverage systems. This position also oversees the planning and execution of special events, department staffing, equipment and inventory, scheduling, and departmental expenses.

This role combines technical draft-system expertise with strong leadership and customer service. The Draft Manager develops the department team, establishes service expectations, coordinates resources, and works closely with Sales and other internal departments to ensure customer needs are addressed professionally, safely, and efficiently.

Typical Duties

• Manage services to all draft accounts relating to Company products in a timely manner for all new and existing accounts
• Manage all area special events including analyzing to increase future event profitability, set up and operation of special events
• Coordinate assigned Special Events including equipment delivery, set up, end of event clean up and return of material and equipment
• Maintain and manage department budget including payroll, overtime, parts and equipment
• Recruit, train, supervise and evaluate department staff
• Train sales teams on basic draft system troubleshooting as needed
• Work to ensure the highest level of service and accountability
• Evaluate and maintain inventory levels for draft supplies and equipment
• Develop and maintain positive, cooperative and team-oriented relationships with coworkers, supervisors, managers and others you come into contact with through your job

Qualifications: Skills & Qualifications

• Valid Driver's License
• Draft Beer experience preferred
• Problem solving, time management, and organizational skills
• Reliable and self-motivated
• Knowledge of customer service standards
• Experience with Microsoft Office (Excel, Word, Outlook, etc.)
• Ability to maneuver 168-pound kegs and 35-pound cases of beer