Draft Line Technician & Maintenance Specialist

Kaizen Lab Inc.; Lawton (OK); On-site; USD 32,000 - 52,000; Full time

Job summary

Kaizen Lab Inc. is seeking a diligent team member responsible for cleaning and maintaining draft lines across assigned accounts. The role includes assisting with installation of new draft lines and systems and performing minor preventative maintenance with reporting to a supervisor.

Responsibilities include scheduled cleaning, bi-weekly and quarterly tasks, fault inspection, and support for special events. A strong focus on safety, accuracy, and customer service is required.

Qualifications

• Understanding of alcoholic beverage industry.
• Ability to use computer programs related to the position.
• Results oriented with excellent verbal communication; diplomacy and discretion.
• Ability to work with all levels of the organization, to organize, prioritize, negotiate, manage, motivate others and solve problems.
• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines.
• Highly professional, with ability to interface well with internal and external contacts.
• Strong customer service and interpersonal expertise.
• Decision making, thoroughness and time management a must.
• Knowledge of geographic areas; familiarity with assigned territory.
• Possess a valid driver’s license and have an acceptable MVR.

Responsibilities

• Receives weekly schedule of accounts and may handle urgent requests.
• Perform draft equipment cleaning according to brewery standards on all assigned accounts.
• Bi-weekly cleaning of all assigned accounts.
• Quarterly acid wash.
• Understand operation of draft equipment and make repairs and adjustments.
• If performing minor maintenance, inform supervisor; inspect faucets and tavern heads during cleaning; flush lines and clean parts.
• Provide high quality service efficiently to meet productivity expectations.
• Work at special events and maintain/clean equipment at major venues.
• Assist with installation of new draft lines and equipment.
• Assist with cleaning/servicing of special event equipment at warehouse.
• Clean used draft equipment and return to inventory.
• Assist with product deliveries as needed.
• Occasionally work overtime and perform other duties as assigned by Sales Manager.
• Maintain inventory of draft maintenance supplies in your kit.
• Maintain relationships with account owners, managers and staff.
• Demonstrate sincere interest in each account’s success.
• Avoid retailer contacts during busy periods when possible.
• Maintain a positive attitude in discussions with accounts.
• Comply with company policies and procedures.

Skills

Alcoholic beverage industry

Verbal communication

Customer service

Team collaboration

Time management

Driver's license

Job description

Kaizen Lab Inc. is seeking a diligent team member responsible for cleaning and maintaining draft lines across assigned accounts. The role includes assisting with installation of new draft lines and systems and performing minor preventative maintenance with reporting to a supervisor.

Responsibilities include scheduled cleaning, bi-weekly and quarterly tasks, fault inspection, and support for special events. A strong focus on safety, accuracy, and customer service is required.