DPS - RSD - Program Investigator - 1352

Texas A&M International; Austin (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Texas Department of Public Safety is seeking a journey-level investigator for administrative investigations and inspections to ensure compliance with statutes, rules, and regulations. The role works under supervision with some initiative and independent judgment.

Responsibilities include documenting findings, coordinating with DPS personnel, and potentially teaching/training staff while meeting deadlines and maintaining professional standards.

Qualifications

• Education: High School Diploma/equivalent is required.
• Experience: 1 year in investigations, inspections, audits, or related administrative work.
• Licensure: Valid driver license if driving is required.
• Regulatory knowledge: Ability to learn TXDPS/state/federal regs and procedures.
• Technology: Proficiency with Microsoft Office and agency software.

Responsibilities

• Conduct administrative investigations and inspections of regulated entities to ensure program compliance.
• Record inspections and investigations in required databases.
• Coordinate with DPS personnel regarding duties and policies.
• Possibly serve as instructor in training schools and proctor exams.
• Assist in implementing training programs for staff and external customers.
• Testify in court and administrative hearings when required.
• Attend work regularly per agency policies and deadlines.
• Perform other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Presentation/communication

Research and comprehension

Analytical reasoning

Confidentiality

Safety awareness

Education

High School Diploma/equivalent

Tools

Microsoft Office

CAPPS

SharePoint

CJIS

Job description

Press Control+M to start dragging object

***Duty station location must be within 50 air miles of the Austin DPS Headquarters location, which includes the cities of: Austin, Pflugerville, Round Rock, Georgetown, Hutto, Cedar Park, Leander, Marble Falls, Johnson City, Buda, Dripping Springs, San Marcos, Bastrop, Elgin, and surrounding areas.***

PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

GENERAL DESCRIPTION

Performs moderately complex (journey-level) investigative work. Work involves conducting investigations/inspections necessary to determine the violations of statutes, rules regulations. Works under general supervision, with limited latitude for the use of initiative and independent judgment.

The following Military Occupational Specialty codes are generally applicable to this position.

Applicants must fully complete the summary of experience to determine if minimum qualifications are met.

ESSENTIAL DUTIES / RESPONSIBILITIES

1. Conduct administrative investigations and inspections of regulated businesses and individuals to ensure program compliance. Record inspections and investigations into the required databases.

2. Confer regularly with RSD personnel, concerning assigned activities, duties, responsibilities, policies, procedures and other matters.

3. Communicate in-person or in writing with department personnel, local, state and federal law enforcement agencies, regulatory agencies, businesses and individuals, and others regarding the application of statutes, rules, regulations, inspections, investigations, and other information pertaining to regulated programs

4. May serve as instructor in training schools, proctor exams, and participate in seminars and workshops.

5. May assist with implementation of training programs for department personnel, external customers, and other law enforcement and regulatory agencies.

6. May work closely with department regulatory counsel regarding program matters. Testify in court and administrative hearings.

7. Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies.

8. Perform other duties as assigned.

GENERAL QUALIFICATIONS and REQUIREMENTS

Education - High School Diploma/equivalent is required.

Experience - Minimum of one (1) years experience in conducting investigations, inspections, audits, or office/administrative work related to statute, administrative code, or policy and procedure. Work experience and skills should include gathering information/intelligence and preparing detailed reports with facts/findings for review in legal hearings.

Substitution Note: Additional work experience of the type described or other related education may be substituted for one another on a year-for-year basis.

Licensure and/or Certification- If driving is required, must possess a valid driver license from state of residence.

Regulatory Knowledge - Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.

Technology - Proficiency with Microsoft Office and appropriate levels of proficiency with utilized software and systems (e.g. CAPPS, SharePoint), CJIS, and be able to learn new software/systems.

Interpersonal Skills - Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers. Must demonstrate DPS core values: Integrity, Excellence, Accountability, and Teamwork.

Organizational and Prioritization Skills - Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.

Presentation/Communication Skills- Must be able to construct and deliver clear, concise, and professional presentations and/or communications to a variety of audiences and/or individuals.

Research and Comprehension - Must demonstrate ability to quickly and efficiently access relevant information and be able to utilize and/or present research and conclusions in a clear and concise manner.

Analytical Reasoning/Attention to Detail - Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.

Confidentiality and Protected Information - Must demonstrate an ability to responsibly handle sensitive and confidential information and situations and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.

Safety - Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices.

Schedule and/or Remote/Telecommuting work and/or Travel - Availability for after-hours is required. Travel within assigned duty location is required, State Vehicle may be provided/assigned if available. This position may have the ability to telecommute based on the needs of the division/agency.

PHYSICAL and/or ENVIRONMENTAL DEMANDS

The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
. Environment: Office, Vehicle, auto garages, salvage yards, and metals recycling entities;
. Ambulatory skills, e.g. stand, walk, sit, climb, balance, stoop, kneel, crouch:
. Hand-eye coordination and arm/hand/finger dexterity;
. Ability to speak, hear, and exercise visual acuity;
. Ability to transfer weights of thirty-five (35) pounds anticipated for this position;
. Driving requirements: High - 4-5x/week.

Current DPS employees who submit applications for posted DPS positions shall notify their immediate supervisor in writing.

A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change.

A DPS employee who is selected for a position in their current salary group with a new state title may receive an increase of no more than 3.4% over their current salary regardless of posted salary.

Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions.

DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS. ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED.

State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances.