Downtown Safety & Cleanliness Ambassador

Downtown San Diego Partnership; San Diego (CA); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Discounted MTS Transit Pass

Paid Vacation

Paid Sick Time

401K Plan

Job summary

Downtown San Diego Partnership in Downtown San Diego is seeking a Service Ambassador to liaison with neighborhoods, providing safety and cleaning services in the Clean & Safe 280 block area. You will patrol by vehicle, respond to service requests via the app, collaborate with emergency responders and law enforcement, and deliver top-quality customer service to residents, businesses, and visitors.

The role requires a valid California driver license, guarding credentials, and flexible hours

Qualifications

• Valid U.S. Driver's License and clean driving record (REQUIRED)
• 3+ years' experience in Security field, Guard Card certified
• 2+ years of cleaning experience or equivalent
• Valid CA Guard Card; current CPR/First Aid certification required
• High School Diploma or GED
• Ability to work varied hours, including weekends and holidays.
• Outstanding customer service skills, in person and electronically
• Bilingual or Multilingual a plus
• Knowledge of legal guidelines for area security

Responsibilities

• Provide excellent customer service assistance to residents, business owners, tourists, and other patrons navigating the Downtown San Diego area
• Actively patrol downtown neighborhoods regularly, establishing order and presence throughout the Downtown San Diego community
• Check in daily with neighborhood residents, business owners, property owners, and private security
• Compile daily statistics using Eponic work logs, recording service requests
• Complete quarterly training under the direction of the Shift Supervisor
• Real-time reporting and submittal of incident reports, employee accidents, vehicle accidents, and emergency responses
• Refer outreach services to those in need through the 211-referral process for the DSDP Unhoused Care Team

Skills

Customer service

English communication

Patrol & safety

Driver's license

Team player

Education

High School Diploma or GED

CA Guard Card

CPR/First Aid certification

Job description

Downtown San Diego Partnership in Downtown San Diego is seeking a Service Ambassador to liaison with neighborhoods, providing safety and cleaning services in the Clean & Safe 280 block area. You will patrol by vehicle, respond to service requests via the app, collaborate with emergency responders and law enforcement, and deliver top-quality customer service to residents, businesses, and visitors.

The role requires a valid California driver license, guarding credentials, and flexible hours