Shift Lead

Siegel Group Nevada; American Fork (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

Pinkbox Doughnuts American Fork is seeking a Lead Doughnut Dealer to oversee daily store operations, ensure great service, and accurate cash handling during shifts.

The role involves managing prep, serving customers, supervising staff, and maintaining sanitation and safety standards in a fast-paced environment. The position requires one year of front-of-house or shift-leader experience and legal eligibility to work in the U.S.

Qualifications

• 1 year experience as a front of house cashier, or prior shift leader experience.
• Must have Clark County Health Card
• Legally able to work within State and Federal guidelines

Responsibilities

• Interact with employees, customers, and vendors in a positive, professional demeanor.
• Manage store functions including prepping products and serving customers.
• Handle cash, refunds, voids and discounts with authority.
• Train and coach employees during each shift to meet Company standards.
• Ensure sanitation and safety policies are followed in handling and preparing food.
• Use tools to manage labor and control inventory.
• Perform additional tasks as requested by Management to run the store.

Skills

Customer service

Cash handling

Team leadership

Tools

POS system

Job description

Job Details: Job Location: Pinkbox Doughnuts American Fork - American Fork, UT 84043, Position Type: Full Time, Our Lead Doughnut Dealers are key to the smooth running of a shift by ensuring great service and accurate cash handling.

ESSENTIAL FUNCTIONS

• Interact with employees, customers, and vendors in a positive, professional demeanor – always being of service to those around you.
• Knowledgeable and proficient in each position within the store.
• Manages, executes and delegates daily functions of the store, including prepping products, serving customers, and completing daily and weekly cleaning duties.
• Has safe access and manager authority regarding cash handling, refunds, voids and discounts
• Ensure sanitation practices are being used in handling and preparing food in the kitchen.
• Ensures all safety and security policies are being followed as set by the Company.
• Trains and coaches employees during each shift to ensure Company and brand standards are being met.
• Uses tools to accomplish goals, manage labor and control inventory.
• Performs additional tasks as requested by Management and as needed to successfully run the store.

REQUIRED EXPERIENCE

• 1 year experience as a front of house cashier, or prior shift leader experience
• Must have Clark County Health Card
• Legally able to work within State and Federal guidelines

PHYSICAL REQUIREMENTS

• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting, and carrying up to 50 pounds.
• Constant face-to-face interactions with employees and customers.
• Safely navigate in a fast-paced restaurant environment.
• Ability to multi-task and remain positive in busy working conditions.

WORKING CONDITIONS

• Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours, and will have additional opening/closing responsibilities. Our stores are 24/7!
• Comply with the brand and Company uniform and hygiene policies.
• Fun, fast-paced, upbeat environment