DOT Compliance & Logistics Clerk

North American Transportation Management Institute; Lancaster, Northern (CA, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

North American Transportation Management Institute is seeking an operations clerk responsible for clerical duties within the transportation department and ensuring DOT regulatory compliance. The role involves handling driver paperwork, coordinating with operations, and supporting daily freight processes.

The position requires a high school diploma or GED and relevant experience in customer service and transportation operations. Strong communication, Windows, Excel and Word skills are essential.

Qualifications

• High school diploma or GED required.
• 2 years of prior customer service experience preferred.
• 2 years distribution/transportation experience in a high-volume route delivery operation preferred.

Responsibilities

• Gather, organize and process driver daily paperwork, logs, manifest, vehicle inspection, etc.
• Answer phones, route calls and take messages.
• Research operation challenges, order supplies, liaison between office and operations.
• Respond to delivery associate issues and provide support for a resolution.
• Process inbound freight paperwork weekly.
• Primary contact for inbound freight issues.
• Run daily reports for operations supervisors (e.g. observations, vehicle tracking).
• Perform all other tasks as assigned by supervision or management.

Skills

Leadership

Analytical

Communication

Excel/Word

Scheduling

Education

High school diploma or GED

Tools

Excel

Word

Windows OS

Job description

North American Transportation Management Institute is seeking an operations clerk responsible for clerical duties within the transportation department and ensuring DOT regulatory compliance. The role involves handling driver paperwork, coordinating with operations, and supporting daily freight processes.

The position requires a high school diploma or GED and relevant experience in customer service and transportation operations. Strong communication, Windows, Excel and Word skills are essential.