Door Person (Part-time)

Waterton; Chicago (IL); On-site; USD 25,000 - 36,000; Full time

Job summary

Waterton in Chicago seeks a door person to provide expeditious and courteous access for residents and guests. You will open doors, assist with bags, and monitor lobby activity, maintaining logs for visitors and contractors.

The role requires excellent customer service, strong communication, and the ability to work flexible hours, including evenings and weekends. You will represent Waterton with professionalism and support a welcoming community environment.

Qualifications

• Previous experience in a door attendant or similar role.
• Excellent customer service and professional demeanor.
• Ability to work a flexible schedule, including evenings and weekends.
• Clear communication and ability to handle minor issues calmly.

Responsibilities

• Open doors for residents and guests, assisting with bags when needed.
• Monitor entrances and lobby activity, logging visitors and contractors.
• Provide access for service personnel as requested by residents/management.
• Maintain courteous, professional relations with residents, guests and staff.

Skills

Customer service

Communication

Team oriented

Flexibility

Problem solving

Job description

The Belden-Stratford
Chicago, IL 60614, USA

Description

Why Waterton?

Founded over a box of Pop-Tarts® in 1995 by David Schwartz and Peter Vilim, Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and management firm it is today. As Waterton has evolved and grown, one thing has remained constant, the drive to achieve results by exceeding expectations.

Waterton’s values of Service Excellence, Empowerment, Integrity, Passion, Achievement and Teamwork are our guiding principles and they shape who Waterton is as an organization. When you join Waterton, you will learn new skills, acquire knowledge and use these values to help you grow in your career and fulfill your professional goals.

Waterton is committed to the service of our associates, residents, guests and investors and firmly believes that our superior ability to serve our customers differentiates us. We empower our associates to think and act like an owner and use our core values as guiding principles to serve our customers in a way that exceeds their expectations, going above and beyond to create the ultimate service experience or what we call Resitality!

Waterton is currently seeking an energetic, professional, personable,and customer service orientedDoor Person!In this role you will provide expeditious and efficient door service for residents and guests of the community.

Essential Functions:

• Establish and maintain good relations with residents, prospective residents, all customers, vendors and co-workers. Communicate in a courteous and professional manner at all times.
• Open doors for residents and their guests when entering and exiting the building while maintaining a courteous disposition. Assist with baggage, etc. when necessary.
• Provide access for residents’ guests, delivery and service personnel at residents’ and management’s request. Maintain contractor log and visitor log. Obtain identification as required.
• Monitor entrances and exits, and all activity in the front lobby and property entrances where applicable.

Job Requirements:

• Must have the availability to work a flexible schedule any day of the week.
• Excellent customer service skills while maintaining the highest standards of professionalism.
• Ability to resolve minor problems while remaining courteous and professional.
• Ability to communicate effectively.
• Must be team oriented.
• Evenings, weekends and/or holidays maybe required.

Typical Base Pay Range: $22.35/hr

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.