Leasing Specialist

Waterton; Randolph (MA); On-site; USD 24,108 - 28,929; Full time

Benefits offered by this job

Competitive pay

Leasing bonuses

Benefits package

401K + match

Paid time off

Parental leave

Training & tuition reimbursement

Career advancement

Job summary

Waterton in Randolph, MA is seeking a Leasing Specialist to sell and renew residential leases, tour the community, and follow up with prospective residents. You will close deals with a strong customer-service focus and help create a welcoming sense of community.

The role emphasizes meeting readiness standards, processing applications, and contributing to local marketing plans using online and outreach channels.

Qualifications

• Teamwork and collaborative skills.
• Customer service and sales aptitude.
• Ability to adapt in a fast-paced rental environment.

Responsibilities

• Generate interest in the community by answering questions, conducting tours, following up with prospective residents, and closing sales.
• Provide exceptional customer service to current and prospective residents; engage through programs to increase satisfaction and minimize turnover.
• Ensure leasing office, models, vacant units and common areas meet readiness standards.
• Process rental applications and prepare lease packages with proper documentation.
• Monitor local market and assist in developing marketing plans using ads, internet, outreach, and referrals.

Skills

Teamwork

Sales/Drive

Customer Service

Adaptability

Education

High school diploma or equivalent

Job description

Rosemont Square
Rosemont Square
2 Chestnut W
Randolph, MA 02368, USA

Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For over 30 years Waterton remains passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall we are a collection of people who strive daily to “find the good and leave it better”.

Job Summary

As a Leasing Specialist, you will sell and renew residential apartment leases, tour the community, follow up with prospective residents, and prepare lease packages. Above all, you will have a strong drive to close the sale, exceed resident expectations by providing exceptional customer service, and build and/or maintain a true sense of community.

Your Impact and Job Responsibilities

• Generate interest in the community by effectively answering questions, conducting tours, following up with prospective residents, and executing sales closing techniques successfully.
• Provide exceptional customer service to current and prospective residents. Engage current residents through ongoing programs and events designed to increase satisfaction and minimize turnover.
• Ensure leasing office, models, vacant units and common areas meet readiness standards.
• Process all rental applications for approval and prepare lease packages, while ensuring resident and customer information is properly documented and protected.
• Maintain detailed knowledge of local market and conditions, and assist in developing marketing plans that incorporate advertising, internet, outreach marketing and referrals to increase visibility of the community.

What You’ll Bring- Desired Skills and Experience

Teamwork, Sales/Drive, Customer Service & Adaptability.

• Ability to work well with others in a team environment
• Ability to multi-task and adapt in a fast-paced work environment
• High school diploma or equivalent
• A minimum of one-year of sales or customer service experience is a plus!

Benefits

• Competitive hourly compensation, leasing bonuses, and incentive program participation
• Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance
• 401K + match
• Generous paid time off, volunteer time off, and paid holidays
• Industry leading 12 weeks paid parental leave
• A commitment to life‑long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement
• Commitment to job and career advancement

Typical Base Pay Range: $17.50 - $21.00 per hour, plus bonus program participation

This pay range is base pay only and does not include any additional compensation or bonuses that this position may be eligible for. The pay range is approximate and the actual pay may vary depending on related work experience, certifications, education, and other job related factors.

Waterton welcomes all.

Waterton is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider for employment qualified applicants with arrest and conviction records.

Qualifications

Skills

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.