Door Hardware Operations Leader

Arcadia; Vernon (CA); On-site; USD 150,000 - 180,000; Full time

Job summary

Arcadia Products, LLC, Leonis Branch, is seeking a Door Hardware Manager to educate and support branch account managers and production staff across divisions. You will oversee detailed material takeoffs, quotes, production orders, submittals, and drop-shipments to ensure precision and on-time delivery.

This full-time role reports to the Director of Branch Operations and requires coordinating supply chain, logistics, vendor management, and cross-functional teams to optimize KPIs and P&L

Responsibilities

• Order Coordination: Oversee detailed material takeoffs from architectural hardware schedules; process quotes, production orders, and submittals; track purchase orders; and manage factory/branch drop-shipments.
• Supply Chain & Logistics: Manage shipping, receiving, transport schedules, and warehouse inventory tracking to meet strict project deadlines.
• Team & Vendor Management: Support warehouse and production staff, drivers, project managers, and account managers; negotiate lead times and pricing with major hardware manufacturers and distributors.
• Problem Resolution: Address back-orders, freight damage, shipping errors, and field installation delays with general contractors and glazing subcontractors.
• Operational Performance & Budgets: Monitor operational key performance indicators (KPIs) and center P&L performance.
• Industry Knowledge: Possess broad knowledge specific to hardware specifications and applications.
• Communication: Foster strong cross-functional collaboration among sales, account management, procurement, production, and field technicians.

Job description

Arcadia Products, LLC, Leonis Branch, is seeking a Door Hardware Manager to educate and support branch account managers and production staff across divisions. You will oversee detailed material takeoffs, quotes, production orders, submittals, and drop-shipments to ensure precision and on-time delivery.

This full-time role reports to the Director of Branch Operations and requires coordinating supply chain, logistics, vendor management, and cross-functional teams to optimize KPIs and P&L