Door Attendant - Driving

Metropolis Technologies; Roanoke (VA); On-site; USD 26,000 - 38,000; Full time

Job summary

SP+—a Metropolis company—is seeking a guest‑service oriented valet/driver at our Roanoke location. You will greet guests curbside, assist with luggage, hail taxis, and dispatch cabs while maintaining safety and providing local area information.

Requires a valid driver's license, reliable attendance, and strong English communication. Prior hotel/customer service experience is preferred; must work varied shifts including weekends.

Qualifications

• Availability to work various shifts including 2nd/3rd shifts and weekends.
• Prior customer service and hotel experience preferred.
• Must have a valid state-issued driver’s license with current address and clean driving record.
• Knowledge of the metro area is desirable.
• Must read and write English exceptionally well and communicate effectively.

Responsibilities

• Greet guests at curbside, assist with doors and luggage, and direct to front desk.
• Hail taxi cabs and dispatch to hotel or loading points.
• Provide accurate information regarding the hotel and area.
• Monitor entrance for suspicious activity and drive hotel vehicles as needed.
• Communicate with drivers and supervisors and address concerns.
• Write reports on deviations and safety issues.
• Maintain and clean work area and equipment; perform other duties as assigned.

Skills

Customer service

Hotel experience

Driver's license

English language

Communication

Knowledge of metro area

Reading/writing

Mathematics

Tools

Two-way radios

Job description

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. There’s no fumbling with tickets, machines, apps, or credit cards – you just “drive in and drive out.” With over 23,000 employees, we power mobility at more than 4,000 locations across North America and Europe and are reinventing parking to give people back their most valuable asset: time.

Responsibilities

• Greet guests at hotel curbside and offer them assistance, which can include opening doors, carrying luggage into the hotel and/or directing them to the front desk for check‑in.
• Hail taxi cabs for guest requests.
• Dispatch a sufficient number of taxi cabs to the hotel and/or to other loading points.
• Provide accurate information and directions regarding the hotel and the surrounding area.
• Monitor the hotel entrance for any suspicious activity.
• Drive hotel vehicles short distances for guest drop‑offs and pick‑ups or as requested.
• Communicate with drivers, co‑workers, and supervisors and address any concerns.
• Write factual reports regarding items that deviate from normal operation.
• Identify and report any safety issues immediately to a supervisor.
• Clean and maintain the surrounding work area, including glass cleaning and sweeping of trash.
• Clean the break room, including emptying trash, vacuuming, and wiping down tables.
• Complete other duties as assigned.

Qualifications

Availability to work: Special shift requirements may vary. Availability to work 2nd shift, 3rd shift, and/or weekends may be required. Must be punctual and have excellent attendance.

Work experience: Prior customer service and hotel experience preferred.

License requirement: Must have a valid state‑issued driver’s license with a current address and an acceptable driving record.

Knowledge: Knowledge of the metro area is desirable.

Language skills: Must be able to read and write English exceptionally well. Ability to communicate effectively with passengers, drivers, and co‑workers on socio‑economic levels. Ability to read, and comprehend simple instructions and short correspondence.

Be able to write simple correspondence and/or reports legibly. Ability to present information one‑on‑one and in group situations to guests, passengers, and drivers.

Mathematical skills: Ability to add and subtract two‑digit numbers.

Reasoning ability: Ability to apply common sense to carry out instructions provided in written, oral, or diagram form; make sound judgments; educate others about policy/procedures; apply patience when communicating with others in difficult situations.

Other skills and abilities: Ability to carry out assigned tasks and duties completely and effectively. Perform assigned duties with minimal supervision. Demonstrate fair and impartial judgment.

Materials and equipment directly used: Two‑way radios, various report forms, information logs, brochures, pens and pencils.

Physical demands and work environment: Regularly required to stand, walk, use hands to finger, handle, or feel; talk and listen. Exposure to outside weather conditions, possibly snow, extreme heat, potential traffic risks, lifting/moving up to 50 lbs, high noise levels and fumes from vehicles.

Location

US‑VA‑ROANOKE

Equal Employment Opportunity Statement

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

AUTOMATED EMPLOYMENT DECISION TOOL INFORMATION

SP+ may use an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact [e-mail].