Door and Dock Service Technician

Intuit, Inc.; Wayne (MI); On-site; USD 28,000 - 40,000; Full time

Job summary

Tucker Dock & Door, LLC is seeking a Door and Dock Service Technician to deliver reliable, on-site service and support for door and dock systems in Southeast Michigan.

The role involves diagnosing issues, performing maintenance, and repairing equipment while adhering to safety procedures and company standards. Strong mechanical aptitude and clear communication with customers are essential.

Qualifications

• Ability to work safely in an on-site environment and follow safety procedures.
• Strong mechanical aptitude with the ability to troubleshoot and repair complex equipment.
• Experience performing service or repair work on mechanical systems, doors, docks, or similar equipment.
• Basic proficiency with tools and diagnostic equipment used in field service work.
• Professional communication skills with customers and team members.

Responsibilities

• Install, inspect, troubleshoot, and repair door and dock systems to restore functionality and performance.
• Perform routine maintenance and corrective service based on scheduled requirements and customer needs.
• Diagnose mechanical and operational issues using disciplined inspection and testing methods.
• Communicate service findings, recommended actions, and job status clearly to customers and internal teams.
• Complete service documentation accurately, including work performed, parts used, and system test results.
• Follow all safety protocols and maintain a clean, organized work area on-site.

Skills

Hands-on environment safety

Mechanical troubleshooting

Customer communication

Tool proficiency

Tools

Diagnostic equipment

Job description

TUCKER DOCK & DOOR, LLC is seeking a Door and Dock Service Technician to deliver reliable, on-site service and support for door and dock systems in Southeast Michigan.

Position Summary

The Door and Dock Service Technician is responsible for performing service, troubleshooting, and repair work on door and dock equipment to ensure safe operation and long-term performance. This role requires strong mechanical aptitude, clear communication with customers and team members, and a commitment to completing repairs efficiently and correctly.

As an on-site technician, you will work independently to diagnose issues, complete maintenance tasks, and verify system performance after service—while following established safety procedures and company standards.

Key Responsibilities

• Install, inspect, troubleshoot, and repair door and dock systems to restore functionality and performance

• Perform routine maintenance and corrective service based on scheduled requirements and customer needs

• Diagnose mechanical and operational issues using disciplined inspection and testing methods

• Communicate service findings, recommended actions, and job status clearly to customers and internal teams

• Complete service documentation accurately, including work performed, parts used, and system test results

• Follow all safety protocols and maintain a clean, organized work area on-site

Required Qualifications

• Ability to work safely in a hands‑on, on‑site environment and follow established safety procedures

• Strong mechanical aptitude with the ability to troubleshoot and repair complex equipment

• Demonstrated experience performing service or repair work (mechanical systems, doors, docks, or similar equipment)

• Basic proficiency with tools and diagnostic equipment used in field service work

• Professional communication skills with the ability to interact effectively with customers and team members

Preferred Qualifications

• Experience servicing commercial door and dock equipment

• Familiarity with common mechanical components and industrial operating systems

• A customer‑focused mindset with strong problem‑solving skills

• Ability to manage time effectively to complete service calls efficiently

• Comfort working in varied conditions at customer sites

Compensation

Hourly rate: $25.00 based on experience