Door Access Systems Specialist

Kennesaw State University; Kennesaw (GA); On-site; USD 48,000 - 64,000; Full time

Job summary

Kennesaw State University is seeking a Door Access Systems Specialist to manage campus electronic door access and security protocols. You will operate access systems, assist with audits, and work with campus partners to resolve access issues, ensuring timely, secure entry for faculty, staff, and students.

The role requires technical education and at least one year of relevant experience, with a preference for higher education IT or help desk exposure and familiarity with SALTO and Lenel OnGuard

Qualifications

• Educational background: technical or associate degree in a related field or equivalent combo of education/experience.
• One year of related experience required.
• Higher education and IT/help desk experience are preferred.

Responsibilities

• Granting, removing, and troubleshooting electronic door access via system interface.
• Coordinate with Campus Services for elevated access concerns.
• Assist in generating user access lists and access logs upon request.
• Support annual audit of door access privileges.
• Help develop and maintain door access standards, policies, and procedures.
• Assist with system updates, upgrades, and related projects.

Skills

Interpersonal skills

Time management

Problem solving

Teamwork

Communication

Presentation skills

Customer service

Attention to detail

Education

Technical/Associates degree

Tools

SALTO System

Onity Integra

Lenel OnGuard

Job description

Door Access Systems Specialist

Job ID: 304057

Location: Kennesaw, Georgia

Full/Part Time: Full Time

Regular/Temporary: Regular

About Us

Are you ready to transform lives throughacademic excellence, innovative research, strong communitypartnerships and economic opportunity? Kennesaw State University isone of the 50 largest public institutions in the country. Withgrowing enrollment and global reach, we continue to expand ourinstitutional influence and prominence beyond the state of Georgia.We offer more than 190 undergraduate, graduate, and doctoraldegrees to empower over 50,000 students to become thought leaders,lifelong learners, and informed global citizens. Ourentrepreneurial spirit, high-impact research, and Division Iathletics draw students from throughout the region and from morethan 100 countries across the globe. Our university's vibrantculture, career opportunities,rich benefits, and values of respect, integrity, collaboration, inclusivity, andaccountability make us an employer of choice. We are part oftheUniversity System ofGeorgia. We are searching for talented people to joinKennesaw State University in our vision. Come TakeFlight at KSU!

Location

(Primary Location for JobResponsibilities) Our Kennesaw campus is located at 1000Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 SouthMarietta Parkway, Marietta, GA 30060.

Job Summary

Ensures that the campus community receives appropriateelectronic access privileges in a timely manner while adhering toapplicable security protocols.

Responsibilities

KEY RESPONSIBILITIES:

• 1. Responsible for granting, removing, and troubleshooting of theelectronic door access systems via system interface
• 2. Works closely with the Campus Services Customer Service Centerfor elevated door access concerns
• 3. Supports the department in generating user access lists and lockaccess logs upon request from department heads, deans, chairsand/or designees
• 4. Provides support for annual audit on door access privileges asassigned
• 5. Assists in the development and maintenance of door accessstandards, policies and procedures
• 6. Assists with system and data updates, door access systemupgrades and other designated door access systems projects

Required Qualifications

Educational Requirements

Technical or Associates degree from an accredited institution ofhigher education or associated institution in related field or anequivalent combination of relevant education and/orexperience

Required Experience

One (1) year related experience

Preferred Qualifications

Preferred Experience

• Previous higher education experience
• Customer service experience
• Previous experience with IT help desk or customer servicesupport
• Previous experience with electronic access systems

Educational Requirements

An undergraduate or advanced degree from an accredited institutionof higher education in a related field

Knowledge, Skills, & Abilities

ABILITIES

Able to handle multiple tasks or projects at one time meetingassigned deadlines

KNOWLEDGE

Experience with one or more electronic access control systems,particular experience with SALTO System, Onity Integra and LenelOnGuard are preferred

SKILLS

Excellent interpersonal, initiative, teamwork, problem solving,independent judgment, technology, organization, communication(verbal and written), time management, project management andpresentation skills

Proficient with computer applications and programs associated withthe position (i.e. Microsoft Office suite)

Strong attention to detail and follow up skills

Strong customer service skills and phone etiquette

USG Core Values

The University System of Georgia is comprised of our 25institutions of higher education and learning as well as the SystemOffice. Our USG Statement of Core Values are Integrity, Excellence,Accountability, and Respect.These values serve as thefoundation for all that we do as an organization, and each USGcommunity member is responsible for demonstrating and upholdingthese standards.More details on the USG Statement of CoreValues and Code of Conduct are available in USG Board Policy8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.218_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated inBoard Policy 6.5 Freedom of Expression and Academic Freedom foundon-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an EqualEmployment Opportunity Employer. The University is committed tomaintaining a fair and respectful environment for living, work andstudy. To that end, and in accordance with federal and state law,Board of Regents policy, and University policy, the Universityprohibits harassment of or discrimination against any personbecause of race, color, sex (including sexual harassment,pregnancy, and medical conditions related to pregnancy), sexualorientation, gender identity, gender expression, ethnicity ornational origin, religion, age, genetic information, disability, orveteran or military status by any member of the KSU Community oncampus, in connection with a University program or activity, or ina manner that creates a hostile environment for members of the KSUcommunity.

For additional information on this policy, or to file a complaintunder the provisions of this policy, students, employees,applicants for employment or admission or other third partiesshould contact the Office of Institutional Equity at EnglishBuilding, Suite 225, [e-mail].

Other Information

This is not a supervisory position.

This position does not have any financial responsibilities.

This position will not be required to drive.

This role is considered a position of trust.

This position does not require a purchasing card (P-Card).

This position does not travel.

Background Check

• Standard Enhanced
• Education

Per the University System of Georgia background check policy,all final candidates will be required to consent to a criminalbackground investigation. Final candidates may be asked to disclosecriminal record history during the initial screening process andprior to a conditional offer of employment. Applicants forpositions of trust with screening results which confirm adisqualifying criminal history will be immediately disqualifiedfrom employment eligibility

All applicants are required to include professional referencesas part of their application process. Some positions may requireadditional job-based screenings such as motor vehicle report,credit check, pre-employment drug screening and/or verification ofacademic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf