Donor Services Training Specialist

The Blood Connection, Incorporated; Augusta (GA); On-site; USD 48,000 - 64,000; Full time

Job summary

The Blood Connection, Incorporated in Augusta, GA is seeking a Donor Services Trainer to lead training for donor collections, CPR instruction, and quality compliance. The role requires auditing staff performance, developing training records, and supporting inspections, with travel to fixed-site centers as needed.

Responsibilities include on-floor collection duties when required and collaboration with Donor Services management to maintain regulatory standards and staff competency.

Qualifications

• High School Diploma or GED required.
• CPR Instructor’s Certification preferred prior to hire, but may be obtained after appointment.
• Two years of blood collection experience.
• General knowledge of Hematology.
• Valid Driver’s License with dependable transportation.

Responsibilities

• Provide training and development for staff performing donor collections.
• Obtain and maintain CPR instructor certification and provide CPR training for new hires and staff.
• Provide remedial training as indicated by Donor Services management.
• Update management on trainee progress and challenges.
• Ensure staff training manuals are inspection/audit ready.
• Assist with training during external and internal inspections/audits.
• Ensure Donor Services procedures and policies comply with regulatory standards.
• Perform departmental audits to ensure equipment QC meets standards.
• Assist with investigations and retraining for staff with high occurrence rates.
• Assist with daily collection QC review.
• Work on floor performing collection duties when required.
• Perform special projects as assigned by management.
• Provide back-up for department leadership.
• Other duties as assigned.

Skills

CPR instruction

Blood collection experience

Analytical skills

Organizational skills

Interpersonal skills

Verbal communication

Written communication

MS Office (Word/Excel/PowerPoint)

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

The Blood Connection, Incorporated in Augusta, GA is seeking a Donor Services Trainer to lead training for donor collections, CPR instruction, and quality compliance. The role requires auditing staff performance, developing training records, and supporting inspections, with travel to fixed-site centers as needed.

Responsibilities include on-floor collection duties when required and collaboration with Donor Services management to maintain regulatory standards and staff competency.