Donor Services Receptionist

Blood Bank of Alaska; Anchorage (AK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Vision insurance

Competitive salary

Job summary

Blood Bank Of Alaska is seeking a Receptionist in the Collections department to manage a multi-line phone system, greet donors and visitors, and handle routine clerical tasks. The role involves directing callers to the right staff and maintaining a courteous, efficient front-desk presence.

The ideal candidate will have a high school diploma, strong communication skills, and the ability to lift up to 50 lbs, with a commitment to confidentiality and excellent customer service.

Qualifications

• Must have strong telephone manners and communication skills.
• Confidentiality of donor records must be maintained.
• Excellent customer service and teamwork abilities.
• Ability to stand or sit for long periods and lift up to 50 lbs.

Responsibilities

• Answer the telephone, route calls promptly, and take messages.
• Greet and register donors; assist them or direct to the appropriate person.
• Greet visitors and direct them appropriately.
• Perform clerical/word processing tasks as assigned.
• Provide additional administrative support to Donor Services staff.
• Keep reception and waiting areas neat and stocked.
• Remain in the reception area during operating hours.
• Assist with donor recruitment tasks as needed.
• Handle other duties as trained.

Skills

Telephone manners

Customer service

Communication skills

Teamwork

Attention to detail

Calm under pressure

Maintain confidentiality

Clerical support

Education

High School Diploma or equivalent

Valid Driver's License

Tools

Microsoft Word

Job description

Blood Bank Of Alaska is seeking a Receptionist in the Collections department to manage a multi-line phone system, greet donors and visitors, and handle routine clerical tasks. The role involves directing callers to the right staff and maintaining a courteous, efficient front-desk presence.

The ideal candidate will have a high school diploma, strong communication skills, and the ability to lift up to 50 lbs, with a commitment to confidentiality and excellent customer service.