Donor Services & Data Entry Specialist

Mercyusa; Plymouth (MI); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

Mercy-USA for Aid and Development is seeking an Administrative & Data Entry Specialist for our headquarters in Plymouth, Michigan. You will be the first point of contact for donors, maintain the donor CRM, and handle mail and donation checks.

The role blends data entry with front-office and donor services work. The ideal candidate is organized, detail-oriented and enjoys helping people in a small team environment.

Qualifikationen

• Proficiency in MS Office, especially Excel, Word and Outlook.
• Strong phone manner and customer service skills.
• High attention to detail and accuracy with numbers.
• Ability to handle confidential information and donor funds responsibly.
• Reliable, organized and able to manage several tasks at once.
• Self-motivated, adaptable and willing to learn.
• Works well in a small team.

Aufgaben

• Enter and update donor and donation records in the CRM; generate reports as requested.
• Answer the main office phone line and take donations over the phone; respond to donor requests.
• Screen and transfer calls for staff; greet visitors and take messages.
• Open and sort incoming mail; verify and process donation checks; match deposits to records.
• Compile Qurbani donor lists and check accuracy before field office submission.
• Keep physical and digital files organized; back up data and support admin tasks.

Jobbeschreibung

Mercy-USA for Aid and Development is seeking an Administrative & Data Entry Specialist for our headquarters in Plymouth, Michigan. You will be the first point of contact for donors, maintain the donor CRM, and handle mail and donation checks.

The role blends data entry with front-office and donor services work. The ideal candidate is organized, detail-oriented and enjoys helping people in a small team environment.