Donor Services Associate I - Friendly Donor Concierge

Discovergoodwill; Spokane (WA); On-site; USD 23,000 - 25,000; Part time

Job summary

Goodwill Industries of the Inland Northwest is seeking staff in Spokane, WA to accept donated goods from the public and maintain a neat, orderly area both inside and outside. Part-time positions may be available with some benefits; background checks are required.

Responsibilities include greeting donors, unloading donations, providing receipts, and following safety protocols. Employees will support multiple store areas, perform related duties, and comply with all Goodwill policies and safety

Qualifications

• Must pass background check.

Responsibilities

• Provide outstanding customer service.
• Greet donors at their vehicle.
• Assist in unloading acceptable donations in a timely and courteous manner.
• Thank donor for donations and ensure a receipt is offered to each donor, regardless of size of donation.
• Maintain a well-groomed appearance and acceptable dress in compliance with Dress Code.
• Prepare records and reports, as requested.
• Keep supervisor informed of problems and suggestions related to the job.
• Store DSA's will perform other duties in production and retail as assigned.
• Comply with all policies, CARF standards, and safety regulations.
• Sort donations according to current requirements.
• Store DSA's will ensure donations are secure and appropriate sort is performed indoors.
• Keep donation area neat, clean, and orderly.
• Ensure equipment is in good working order.
• Maintain an accurate count of donors on the DSC Worksheet.
• Ensure the DSC is properly closed and locked at closing.
• Call supervisor at beginning of each shift to report in and advise of condition of DSC site and donor counts.
• Report any maintenance or safety discrepancies immediately to your supervisor.
• Attend department, organization and other meetings/training as required.
• Work collaboratively with Workforce and Family Services to provide participant services.
• Follow all policies, procedures, and directives of Goodwill assuring safety of personnel or property.
• Properly wear and maintain all required PPE.
• Maintain agency confidentiality.
• Comply with all health, safety and fire standards and local, state and federal regulations.
• Other duties as assigned.

Job description

Goodwill Industries of the Inland Northwest is seeking staff in Spokane, WA to accept donated goods from the public and maintain a neat, orderly area both inside and outside. Part-time positions may be available with some benefits; background checks are required.

Responsibilities include greeting donors, unloading donations, providing receipts, and following safety protocols. Employees will support multiple store areas, perform related duties, and comply with all Goodwill policies and safety