Donation Center Associate: Donor Experience

Goodwill Industries of the Inland Northwest; Spokane Valley (WA); On-site; USD 34,000 - 38,000; Full time

Job summary

Goodwill Industries of the Inland Northwest is seeking staff at Spokane Valley, WA to process donations and assist customers. The role includes greeting donors, unloading donations, providing receipts, and maintaining a neat donation area. A background check is required, and adherence to safety and dress code standards is expected.

Hours may be full-time or part-time with hourly pay. The position closes on 10/11/26 and offers the opportunity to collaborate with Workforce and Family Services to

Qualifications

• Must pass background check.

Responsibilities

• Provide outstanding customer service.
• Greet donors at their vehicle.
• Assist in unloading acceptable donations in a timely and courteous manner.
• Thank donor for donations and ensure a receipt is offered to each donor, regardless of size of donation.
• Maintain a well-groomed appearance and acceptable dress in compliance with the Dress Code.
• Prepare records and reports, as requested.
• Keep supervisor informed of problems and suggestions related to the job.
• Store DSA's will perform other duties in production and retail as assigned.
• Comply with all policies, CARF standards, and safety regulations.
• Sort donations according to current requirements.
• Store DSA's will ensure donations are secure and appropriate sort is performed indoors.
• Keep donation area neat, clean, and orderly.
• Ensure equipment is in good working order.
• Maintain an accurate count of donors on the DSC Worksheet.
• Ensure the DSC is properly closed and locked at closing.
• Call supervisor at beginning of each shift to report condition of DSC site and donor counts.
• Report any maintenance or safety discrepancies immediately to your supervisor.
• Attend department, organization and other meetings/training as required.
• Work collaboratively with Workforce and Family Services to provide participant services.

Job description

Goodwill Industries of the Inland Northwest is seeking staff at Spokane Valley, WA to process donations and assist customers. The role includes greeting donors, unloading donations, providing receipts, and maintaining a neat donation area. A background check is required, and adherence to safety and dress code standards is expected.

Hours may be full-time or part-time with hourly pay. The position closes on 10/11/26 and offers the opportunity to collaborate with Workforce and Family Services to