Donor Experience Specialist I

Discovergoodwill; Washington; On-site; USD 22,000 - 25,000; Part time

Job summary

Goodwill Industries of the Inland Northwest is seeking a part-time donor services assistant in Spokane Valley, WA. You will accept donated goods, keep the area neat, and assist in other store tasks as needed. The role requires greeting donors, issuing receipts, and complying with safety and dress standards.

A background check is required. Wage is $17.13 per hour, with part-time, hourly pay. Join a mission-driven team focused on helping people build independence in our community.

Responsibilities

• Provide outstanding customer service.
• Greet donors at their vehicle.
• Assist in unloading acceptable donations in a timely and courteous manner.
• Thank donor for donations and ensure a receipt is offered to each donor, regardless of size of donation.
• Maintain a well‑groomed appearance and acceptable dress according to the Dress Code.
• Prepare records and reports, as requested.
• Keep supervisor informed of problems and suggestions related to the job.
• Store DSA's will perform other duties in production and retail as assigned.
• Comply with all policies, CARF standards, and safety regulations.
• Sort donations according to current requirements.
• Store DSA's will ensure donations are secure and appropriate sort is performed indoors.
• Keep donation area neat, clean, and orderly.
• Ensure equipment is in good working order.
• Maintain an accurate count of donors on the DSC Worksheet.
• Ensure the DSC is closed and locked at closing.
• Call supervisor at beginning of each shift to report in and condition of DSC site.
• Report any maintenance or safety discrepancies immediately to your supervisor.
• Attend department, organization and other meetings/training as required.
• Work collaboratively with Workforce and Family Services to provide participant services.
• Follow all policies and procedures to assure safety of personnel or property.
• Wear and maintain all required PPE.
• Maintain agency confidentiality.
• Comply with health, safety, and fire standards and regulations.

Job description

Goodwill Industries of the Inland Northwest is seeking a part-time donor services assistant in Spokane Valley, WA. You will accept donated goods, keep the area neat, and assist in other store tasks as needed. The role requires greeting donors, issuing receipts, and complying with safety and dress standards.

A background check is required. Wage is $17.13 per hour, with part-time, hourly pay. Join a mission-driven team focused on helping people build independence in our community.