Donor Scheduler

Mississippi Valley Regional Blood Center, Inc.; Springfield, Northern (IL, KY); Hybrid; USD 2,066,000 - 2,755,000; Part time

Job summary

ImpactLife in Springfield, IL is seeking a part-time Donor Scheduler to support our community and lifesaving mission. You will contact prospective donors by telephone, arrange donation appointments, and maintain accurate donor records with a friendly, professional approach.

The role emphasizes excellent customer service, clear written and verbal communication, computer proficiency, and reliable, teamwork-oriented behavior.

Qualifications

• High School diploma or equivalent preferred
• Excellent customer service and communication skills
• Able to work with computers and multiple programs

Responsibilities

• Telephoning prospective donors from established call lists/files, scheduling donation appointments and maintaining accurate donor records
• Interact in a positive, friendly, and customer-focused manner with donors

Skills

Customer service

Communication

Reliability

Teamwork

Written and verbal skills

Computer proficiency

Education

High School diploma or equivalent

Tools

Computer terminals

Job description

Posted Friday, August 28, 2026 at 6:00 AM

Are you passionate about making a difference in our community? Join the ImpactLife team to help us Change the World.

We are looking for committed individuals who demonstrate good character, use clear communication, and can collaborate alongside professionals who believe in the power of integrity and teamwork.

Our Donor Schedulers call prospective blood donors for life saving blood donation appointments. This position requires excellent customer service skills as you will be interacting with potential blood donors by telephone. Candidates must be friendly and reliable, be comfortable using computers, and possess strong written and verbal skills.

This is a part-time working under 20 hours a week position working Monday-Thursday 4:30 pm to 8:30 pm and Saturday 9 am to Noon.

Donor Scheduler responsibilities include:

• Telephoning prospective donors from established call lists/files, scheduling donation appointments and maintain accurate donor records
• Interact in a positive, friendly, and customer-focused manner with donors

What does it take to change the world with us?

• High School diploma or equivalent preferred
• Physical requirements include the ability to sit for long periods of time
• Must be able use a computer terminal and work with several computer programs
• Be friendly and reliable
• Possess strong written and verbal skills
• Pre-employment background check and drug screen are required.

What does this change mean for you?

• Industry leading pay rates including shift premiums and weekend pay
• Paid training
• On Demand Pay
• An opportunity to make a difference in your community
• Generous paid time off that begins to accrue on your first day of employment.
• Medical, Dental, and Vision insurance plans
• Free Life Insurance
• 401K with employer match
• Health Savings Account
• Flexible Spending Account
• Supplemental Insurance including Critical Illness, Accident, and Hospital Indemnity
• Doctor on Demand
• Employee Referral Bonus Program
• Employee Savings Programs for discounts on various goods and services

Some jobs change your life. Others change the world. At ImpactLife, we do both

This is not an ordinary heath care job. Our work is unique, personal, fulfilling, rewarding and makes a difference right here in our communities.

ImpactLife provides lifesaving blood products to more than 120 hospitals and emergency medical service providers in a four-state region. In 2024, we celebrated 50 Years of Saving Lives. Over the years, we've grown and merged across the Midwest from small, independent, community nonprofits to evolve into ImpactLife. We are still an independent, community nonprofit, only we are not so small. Today, our team is 800+ strong across four states. We are headquartered in Davenport, Iowa and have distribution hubs and donor centers in Iowa, Illinois, Missouri, and Wisconsin. Every year we team up with thousands of blood donors and hundreds of community partners to help save lives through blood drives.