Donor Relations & Programs Support Specialist

Moore; Lincoln (MA); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Healthcare

Paid holidays

Paid time off

Equal opportunity employer

Job summary

Moore is a data‑driven CXM company driving donor experiences across platforms for education, associations, and nonprofits. This hybrid Donor Ambassador, Program Support role blends donor engagement with ambassador program operations, dedicating about 20–25 hours weekly to donor outreach and 15–20 hours to program support.

Join a growth‑focused firm with a multi‑channel approach and Salesforce/Raiser’s Edge familiarity preferred, supporting a large donor portfolio and ambassador team.

Qualifications

• Experience with donor CRM tools such as Salesforce and Raiser's Edge preferred.
• Excellent interpersonal and communication skills for donor engagement.
• Ability to balance multiple priorities across dual responsibilities.

Responsibilities

• Build and engage a portfolio of about 1,500 donors via multi‑channel outreach.
• Provide coverage for ambassador program operations and reporting.
• Analyze engagement data and moves management to tailor donor strategies.
• Coordinate donor advancement initiatives and liaise with client teams.
• Support ambassador team meetings and contribute to training materials.

Skills

Interpersonal communication

Teamwork

Time management

Customer service

Tools

Microsoft Office (Excel, Outlook)

Salesforce

Raiser's Edge

Job description

Moore is a data‑driven CXM company driving donor experiences across platforms for education, associations, and nonprofits. This hybrid Donor Ambassador, Program Support role blends donor engagement with ambassador program operations, dedicating about 20–25 hours weekly to donor outreach and 15–20 hours to program support.

Join a growth‑focused firm with a multi‑channel approach and Salesforce/Raiser’s Edge familiarity preferred, supporting a large donor portfolio and ambassador team.