Donor Relations Coordinator

Nonprofit Leadership Center of Tampa Bay; Tampa (FL); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

PTO

403-B retirement matching

Job summary

Meals On Wheels of Tampa is seeking a Donor Relations Coordinator to provide day-to-day development support, focusing on gift processing, stewardship, tours, and special events. You will liaise with the Ambassador and High School Leadership programs and help coordinate donor communications.

The role requires 2–4 years in a related administrative or project-management area, experience with donor databases, and strong written and verbal communication.

Qualifications

• 2–4 years of experience in project management or administrative roles.
• Experience with donor databases (eTapestry/Raiser's Edge) and CRM systems.
• Excellent written, phone, and in-person communication skills.

Responsibilities

• Process and record pledges, gifts, and contributions in the donor database.
• Prepare gift acknowledgments, pledge reminders, and year-end tax receipts.
• Support donor newsletters, event invites, and donor communications with the team.
• Provide administrative support for campaigns and ambassador programs.
• Respond to donor inquiries with professional front-line service.

Skills

Data Entry

CRM Management

Communication

MS Office

Canva/Adobe

Education

Associate's Degree

Tools

eTapestry

Raiser's Edge

CRM software

Job description

Donor Relations Coordinator @ Meals on Wheels

Position

Donor Relations Coordinator

Organization

Meals On Wheels of Tampa

Location

Tampa, Florida

Primary Job Function

None provided

Type of Position

Full-time

Education Requirement

Associate's Degree

Experience Requirement

2 year(s)

Range

$20.00 -

$23.00

Salary Terms

Hourly

Remote Options

In-Person / In-Office (Little or No Remote Offered)

Position Classification: Full Time, Non-Exempt

Position Description: The Donor Relations Coordinator provides comprehensive day-to-day administrative support for the development team, with a focus on gift processing, supporting cultivation and stewardship activities, tours, and special events. This position is the staff liaison for the organization’s Ambassador and High School Leadership programs.

Position Skills & Qualifications: 2-4 years of experience in project management or similar administrative role

Data Entry/eTapestry/Raisers Edge/CRM Management Experience Strong administrative and time management skills.

Excellent communication skills on the phone, in-person, and in writing. Ability to manage multiple projects independently and meet deadlines. Proficient in Microsoft Office Suite and Outlook

Working knowledge of Canva or Adobe (Photoshop, InDesign, Illustrator) Knowledge of mass e-mail communication software is helpful.

Mission-driven, team-oriented, and results-focused.

Preferred: Associate’s (AA) or Bachelor’s degree

Duties and Responsibilities:

• Process and record all pledges, gifts, and contributions accurately in the donor database
• Prepare, print, and mail all gift acknowledgment letters, pledge reminder letters, and tax reporting information, including year-end tax receipts, timely and accurately.
• Assist in developing donor newsletters, appeals, event invitations, updates, and special announcements; working with the Communications Team to ensure brand compliance and adherence.
• Provide administrative support for special campaigns, projects, and donor-related
• Staff coordinator and liaison for the organization’s Ambassador Group (young professionals) and High School Leadership Board (HSLB)
• Support donor stewardship initiatives, including overseeing appropriate and timely donor recognition, cross-departmental collaboration, and other engagement efforts.
• Respond to donor inquiries and provide exceptional front-line service and support (mail, phone, in-person).
• Confidentially and cordially interact with donors, board members, volunteers, and other constituents in-person, by phone, and in writing.
• Create queries and run reports for fundraising analysis and leadership
• Learn more effective cultivation and engagement of current and potential
• Answer phone calls, collaborate with appropriate departments to answer questions, and provide

Other:

• Adherence to ethical fundraising and familiarity with the Donor Bill of
• Maintain confidentiality of donor information
• Be an active and positive team member with occasional evening and weekend
• Participate in 3+ Meals On Wheels of Tampa Special Delivery Events per year, i.e. Produce On Wheels, Hurricane Preparedness, Holiday Gift Bags, primarily held on the third Saturday of the month.
• Other duties as

Team Member Training and Mentorship:

• Onboarding training of internal processes, organizational mission, and the Benevon fundraising model will be provided.
• CEO, CFO, and Development Director will provide mentorship and guidance, including but not limited to best practices in fundraising, project management, and administration.

Benefits and Culture:

• This position is benefits eligible, including but not limited to health, dental, and vision insurance, paid time off (PTO), short-term disability, and 403-B retirement matching.