Donor Relations Coordinator

Chapman-Partnership; Miami (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Chapman-Partnership in Miami, FL is seeking a Donor Relations Coordinator to provide administrative and operational support to the Development Manager. This role coordinates donor research, micro-donor campaigns, gift logs, and stewardship to strengthen philanthropic support.

The position focuses on donor records integrity, timely acknowledgments, and cross-functional project coordination across development.

Qualifications

• Bachelor’s degree required. Knowledge of fundraising research and private foundations is preferred.
• Minimum of three (3) years’ clerical/administrative or nonprofit experience.
• Proficient with Donor CRM software or Salesforce platform(s).

Responsibilities

• Maintain gift logs and donor records with high accuracy and confidentiality.
• Coordinate micro donor stewardship, including follow-up communications and recognition.
• Oversee returned mail processes and update donor contact information in the database.
• Support donor retention through personalized communications and stewardship initiatives.
• Coordinate micro-donor acquisition, retention, and engagement campaigns.
• Serve as co-lead for NextGen donor engagement initiatives.
• Assist with recruitment, engagement, and stewardship of emerging philanthropists and young professionals.
• Schedule NextGen meetings, events, and fundraising activities; track follow-ups.

Skills

Donor CRM

Salesforce

Bilingual English/Spanish

Education

Bachelor's degree

Tools

MS Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Donor Relations Coordinator

Full Time Hourly Full-Time Admin Support: Mid Miami, Miami, FL, US

2 days ago Requisition ID: 1553

Salary Range: $26.45 To $26.45 Hourly

SUMMARY: The Donor Relations Coordinator provides administrative and operational support to the Development Manager while serving as a central coordinator for prospect research profiling, micro donor/micro donor campaigns, nextgen co-lead, and gift logs/acknowledgment letters. This role is responsible for managing donor stewardship processes, gift administration, donor database integrity, prospect research, micro-donor engagement strategies, and cross-functional project coordination across the Development Department. The Donor Relations Coordinator plays a key role in cultivating and retaining donors by ensuring accurate donor records, timely gift acknowledgements, prospect profiling, and effective donor communication. The position also supports fundraising campaigns, nextgen engagement initiatives, donor pipeline management, and assist the Development Manager in special events designed to strengthen philanthropic support for the organization.

DUTIES AND RESPONSIBILITIES:

• Maintain gift logs and donor records with a high level of accuracy and confidentiality.
• Coordinate micro donor stewardship activities, including follow-up communications, recognition efforts, and engagement opportunities.
• Oversee returned mail processes by updating donor contact information, maintaining database accuracy, and resending correspondence as needed.
• Support donor retention efforts through personalized donor communications and stewardship initiatives.
• Coordinate micro-donor acquisition, retention, and engagement campaigns designed to increase grassroots philanthropic support.
• Serve as co-lead for the organizations alongside the Development Officer (nextgen lead) nextGen donor engagement initiative.
• Assist with recruitment, engagement, and stewardship of emerging philanthropists and young professional supporters.
• Coordinate NextGen meetings, events, volunteer opportunities, and fundraising activities.
• Develop strategies to increase participation and giving among the NextGen donor community.
• Provide administrative support to the Development Manager, including calendar management, scheduling meetings, preparing correspondence, and coordinating donor visits and tours.
• Organize departmental meetings, prepare agendas, record meeting minutes, and track follow-up actions.
• Participate in special projects, strategic initiatives, and other duties as assigned to support organizational development goals.

QUALIFICATIONS:

• Bachelor’s degree required. Must have comprehensive knowledge of research methods and private foundations associated with fundraising for a non-profit institution, or online research skills in another capacity.
• Minimum of three (3) years’ clerical /administrative, or nonprofit experience.
• Proficient with Donor CRM software, or salesforce platform(S)

KNOWLEDGE, SKILLS, AND ABILITIES:

• Familiar with database management for the non-profit arena preferred.
• Excellent grammar and writing skills and strong interpersonal communication skills.
• Highly proficient in the use of MS Office, including Word, Excel and PowerPoint and mail merging.
• Research and development skills preferred.
• Bilingual in English and Spanish a plus.