Donor Relations and Communication Specialist

Regions Hospital; Saint Paul (MN); On-site; USD 65,000 - 90,000; Full time

Job summary

HealthPartners is seeking a Donor Relations and Communications Specialist to develop and manage a comprehensive donor relations plan supporting the Foundations and programs. This role promotes a culture of gratitude through donor engagement, recognition, stewardship, and strategic communications.

The position designs and implements philanthropic communications, marketing materials, and donor activities to strengthen relationships and increase ongoing contributions across HealthPartners.

Qualifications

• Bachelor’s degree; 3 years in philanthropic development; 2 in donor relations/communications.
• Knowledge of professional fundraising; strong written and oral communication.
• Experience with donor management databases; HIPAA knowledge.

Responsibilities

• Develop and implement donor stewardship and recognition processes.
• Maintain high-quality stewardship for active donors and prospects.
• Create impact reports with Major Gifts and program leads.
• Produce donor collateral for funding priorities and campaigns.
• Manage internal and external website content for foundations.
• Ensure HealthPartners brand standards in communications and signage.
• Maintain an annual donor engagement calendar.

Skills

Fundraising knowledge

Interpersonal skills

Communication skills

Donor databases

Project management

HIPAA knowledge

Discretion

InDesign

Education

Bachelor’s degree

Tools

Raiser’s Edge

Microsoft Office

InDesign

Job description

POSITION SUMMARY STATEMENT

The Donor Relations and Communications Specialist develops, implements, manages, and assesses a comprehensive donor relations plan to support the strategic growth of the HealthPartners Foundations and programs. The scope of work includes promoting a culture of gratitude across the organization through donor engagement, donor recognition, stewardship, and strategic communications. This critical role develops, designs, and implements a broad range of compelling philanthropic communications, marketing materials and donor engagement activities to enhance relationships and increase the likelihood of continued contributions.

Job Description

POSITION SUMMARY STATEMENT

The Donor Relations and Communications Specialist develops, implements, manages, and assesses a comprehensive donor relations plan to support the strategic growth of the HealthPartners Foundations and programs. The scope of work includes promoting a culture of gratitude across the organization through donor engagement, donor recognition, stewardship, and strategic communications. This critical role develops, designs, and implements a broad range of compelling philanthropic communications, marketing materials and donor engagement activities to enhance relationships and increase the likelihood of continued contributions.

Minimum Qualifications

• Education, Experience or Equivalent Combination:
  • Bachelor’s degree
  • Three years of experience working in the philanthropic development field
  • Two years of experience in donor relations, stewardship, or communications.
• Knowledge, Skills, and Abilities:
  • Knowledge of professional fundraising
  • Strong interpersonal and organizational skills
  • Excellent written and oral communication skills
  • Knowledge of donor management databases
  • Project management skills to drive donor recognition process
  • Knowledge of HIPAA
  • Discretion and confidentiality
  • Experience with Microsoft Office Suite and InDesign or related desktop publishing software.

Preferred Qualifications

• Education, Experience or Equivalent Combination:
  • Four years of experience working in the philanthropic development field
  • Healthcare philanthropy background OR non-profit marketing/communications background
• Knowledge, Skills, and Abilities:
  • Experience writing organization communications for internal and external audiences
  • Raiser’s Edge software experience

Essential Duties

• (50%) – HealthPartners Donor Stewardship and Recognition
• Develop and implement an actionable stewardship and recognition process for the system
• Maintain high quality stewardship processes for active prospects and donors, ensuring that annual stewardship and reporting requirements are met to sustain successful relationships
• Steward donors through ongoing donor acknowledgement, appreciation, and recognition consistent with giving level
• Oversee special stewardship strategies from key stakeholders to our donors including but not limited to Hospital Presidents and HealthPartners leadership acknowledgement letter process and thank you calls from board members
• Work closely with Major Gift Team and program leaders to create impact reports for major gifts and priority fundraising programs
• Document production and distribution of donor impact reports in Raiser’s Edge, in partnership with Lead Donor Information Specialist, to bring rigor and oversight to process
• Facilitate endowment reporting process in partnership with Operations team and assigned development officers
• Participates in donor engagement and recognition events
• (45%) – HealthPartners Foundations Communications
• Maintain current and create new ways to communicate with our donors including but not limited to annual reports, newsletters, e-newsletters, other online communications, etc.
• Maintain current and develop new ways to connect with the community to engage new supporters – for example, utilize social media more
• Develop and produce effective donor collateral for funding priorities, including capital campaigns
• Assist with management of internal and external website content for the foundations
• Work with the marketing project manager to ensure HealthPartners brand standards are appropriately applied to communications and signage
• Collaborate with Marketing and Communications departments to disseminate foundation news and donor stories across HealthPartners communication channels
• Maintain an annual donor engagement calendar for the system
• (5%) – Other duties
• Assist with HealthPartners foundations’ activities as needed or assigned
• Regular attendance and participation at scheduled staff meetings

About Us

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed To Support Your Total Health

As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.