Laboratory Assistant I

Hutchinson Health; Hutchinson (MN); On-site; USD 25,000 - 36,000; Full time

Job summary

Hutchinson Health is seeking a Laboratory Assistant I to collect blood and other specimens, and support lab testing with strong customer service. The role emphasizes accurate order interpretation, EMR usage, and maintaining patient safety across age groups.

Preferred candidates may have healthcare exposure and phlebotomy familiarity. The position examines a patient‑centered workflow and collaboration with clinicians and staff in a fast-paced lab environment.

Qualifications

• Demonstrates strong customer service capabilities, works effectively with minimal supervision, and applies sound problem‑solving skills.
• Demonstrates an understanding of age‑related growth and development principles required to deliver appropriate services and ensure patient safety.
• Exhibits exceptional organizational abilities and effectively responds to time‑sensitive customer requests and last‑minute changes.

Responsibilities

• Effectively execute specimen collection tasks and processing with attention to detail, including phlebotomy if needed.
• Accurately interprets lab orders and utilizes EMR functionality.
• May perform non‑blood specimen collection and process specimens.
• May perform chain of custody drug collections and may perform ECG.
• Deliver high‑quality customer service.

Skills

Customer service

Problem solving

Age-appropriate care

Education

High school diploma or equivalent

Tools

EMR systems

Microsoft Office

Job description

JOB DESCRIPTION

Hutchinson Health Is hiring for a Laboratory Assitant I

POSITION SUMMARY STATEMENT

Responsible for the collection of blood and other specimens from patients for the purpose of testing and analysis according to regulatory guidance. Performs basic laboratory functions that support the laboratory mission with an emphasis on providing courteous assistance to patients, clinicians, and internal teams.

MINIMUM QUALIFICATIONS

• Education, Experience or Equivalent Combination: Not applicable
• Licensure/ Registration/ Certification: Not applicable
• Knowledge, Skills, and Abilities: Demonstrates strong customer service capabilities, works effectively with minimal supervision, and applies sound problem‑solving skills.
• Demonstrates an understanding of age‑related growth and development principles required to deliver appropriate services and ensure patient safety.
• Exhibits exceptional organizational abilities and effectively responds to time‑sensitive customer requests and last‑minute changes.

PREFERRED QUALIFICATIONS

• Education, Experience or Equivalent Combination: A minimum of one year of healthcare experience is preferred.
• Licensure/ Registration/ Certification: Certification for phlebotomy preferred.
• Knowledge, Skills, and Abilities: Experience with electronic medical record systems, laboratory information systems, and general computer application knowledge (Microsoft Office).

ESSENTIAL DUTIES

• (70%) – Effectively execute specimen collection tasks and processing with attention to detail, including:
• May perform phlebotomy procedures for patients of all age groups
• Accurately interprets lab orders and utilizes EMR functionality
• May perform non‑blood specimen collection
• May process specimens
• May perform chain of custody drug collections
• May perform ECG.
• Ensure precise patient identification
• May educate patients on self‑collection procedures and supplies
• Deliver high‑quality customer service
• (20%) – Perform laboratory responsibilities:
• Perform accurate computer data entry.
• Document and communicate laboratory test results in accordance with established policies and procedures.
• May conduct waived testing.
• May communicate critical values to appropriate care teams.
• May elevate clinical questions to appropriate licensed personnel.
• May coordinate reference testing send outs.
• May maintain inventory for storage and expiration.
• Additional responsibilities as directed.
• (10%) - Take ownership of mentorship and training
• May provide leadership support through mentorship of employees.
• May support students
• May assist leadership in non‑technical competency assessment
• Job description rankings/percentages are intended to reflect normal averages over an extended period of time and are subject to daily variances. Quality and efficiency standards should at no time be compromised to meet the average expectations expressed above. Job descriptions are subject to change to accommodate organization or department needs.

ORGANIZATIONAL EXPECTATIONS

VALUES

All colleagues are expected to live our values:

• Excellence: We strive for the best results and always look for ways to improve.
• Compassion: We care and show empathy and respect for each person.
• Partnership: We are strongest when we work together and with those we serve.
• Integrity: We are open and honest, and we keep our commitments.

Additional Expectations

• Complies with safety instructions, observe safe work practices, provides input on safety issues, and promotes a safe work environment.
• Maintains regular and timely attendance.
• Protects confidentiality.
• Demonstrates participation in and support of the organization's Corporate Integrity Program by participating in compliance‑related education and training and complying with the organization's policies and procedures.
• Timely completion of all mandatory education and organizational requirements (i.e., licensure/certification, Employee Health and Wellness requirements, annual training, etc.).

POPULATION SPECIFIC COMPETENCIES

Yes

No

Critical Job Demands

Section 1: Place an “X” next to ONE of the terms that best describes the frequency for each of the Critical Demands.

Standing - Remaining on one's feet in an upright position at a work station without moving about.

Walking - Moving about on foot.

Sitting - Remaining in a seated position.

Squatting - Assuming or maintaining a crouching position with the knees bent.

Reaching - Stretching out or extending to touch or grasp.

Lifting - Raising or lowering an object from one level to another (includes upward pulling).

Carrying - Transporting an object, usually holding it in the hands or arms, or on the shoulder.

Pushing/Pulling – Exerting force upon an object so that the object moves away/towards from the force.

Handling/Fingering – (includes typing, computer work, gripping, grasping, and pinching)

Section 2: Place an “X” next to ONE of the terms that best describes the Strength Rating for this job classification whichis expressed by one of five terms: Sedentary, Light, Medium, Heavy, and Very Heavy.

RELATED TO: Hazardous Substances and Harmful Physical Agents

Yes

Task Description

Potential Hazard

Hazard control

PPE Required

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ABOUT US

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high‑quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed To Support Your Total Health

As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work‑life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.