Donor Engagement & Stewardship Spec

Northern Light Health; Bangor (ME); On-site; USD 56,000 - 86,000; Full time

Job summary

Northern Light Health Foundation in Bangor, ME is seeking a Donor Engagement and Stewardship Specialist to develop and coordinate communications and experiences that express appreciation and strengthen donor relationships.

In collaboration with philanthropy colleagues, Marketing and Communications, hospital leaders, and clinicians, you will create meaningful opportunities for donors to stay informed, appreciated, and connected with the mission of Northern Light Health.

Qualifications

• Requires Associate's Degree and donor engagement or customer service experience.
• Excellent written and verbal communication required.
• Strong project management and organizational skills needed.

Responsibilities

• Develop and implement donor engagement and stewardship activities.
• Create donor-focused communications and engagement opportunities.
• Collaborate with internal partners to plan and execute donor events and materials.
• Maintain calendars, project plans, and workflows for timely execution.
• Identify opportunities to enhance donor experiences based on feedback.

Skills

Excellent written communication

Excellent verbal communication

Strong project management

Stakeholder collaboration

Education

Associate's Degree

2+ years donor engagement

Driver's License

Tools

Donor databases

CRM software

Email platforms

Website CMS

Job description

The compensation range listed reflects the range Northern Light Health anticipates relying on in setting the wages for the position. The range may not necessarily include all additional compensation elements available, such as differentials, incentive programs and benefits.

Northern Light Health

Department

Foundation

Position is located

Northern Light Health Foundation

Work Type

Full Time

Hours Per Week

40.00

Work Schedule

No Hours Assigned

Salary Range: $26.99 - $41.42

Exempt: Yes

Summary

The Donor Engagement and Stewardship Specialist develops and coordinates meaningful communications and experiences that express appreciation, strengthen donor relationships, and connect donors more closely with the mission of Northern Light Health. Through thoughtful stewardship, recognition, events, and digital engagement, this position helps donors understand how their generosity supports the programs, people, and communities they care about.

Working collaboratively with philanthropy colleagues, Marketing and Communications, hospital leaders, clinicians, and other internal partners, the Specialist creates meaningful opportunities for donors to remain informed, appreciated, and connected throughout their relationship with Northern Light Health.

Success is measured by the quality and consistency of the donor experience, meaningful donor engagement, effective stewardship, and support of broader philanthropy goals.

Responsibilities

Donor Engagement and Stewardship

• Develop and implement coordinated donor engagement and stewardship activities aligned with Foundation and member organization priorities.
• Create a thoughtful and consistent approach to donor appreciation and communication, including acknowledgments, updates, event communications, recognition, and opportunities for continued involvement.
• Develop communications and engagement opportunities that reflect donor interests and preferences in coordination with philanthropy colleagues.
• Develop donor recognition and appreciation initiatives that strengthen relationships and demonstrate the value of philanthropy across Northern Light Health.
• Coordinate donor engagement surrounding events, including invitations, registration, reminders, donor-facing materials, follow-up, and post-event stewardship.

Donor Communications and Digital Engagement

• Translate complex information about philanthropy-funded programs, services, and priorities into clear, compelling donor communications.
• Develop donor-focused email, website, and digital content aligned with established communication calendars, philanthropic priorities, and Northern Light Health brand standards.
• Gather stories, quotes, photographs, and program information that demonstrate how donor generosity supports patients, programs, and communities.
• Create digital experiences that connect donors with the people, programs, and communities they support.
• Manage designated Foundation website content to ensure information is accurate, timely, engaging, and aligned with philanthropic priorities.

Collaboration and Planning

• Collaborate with Foundation, Marketing and Communications, hospital, clinical, and service-line leaders to identify meaningful donor engagement opportunities and develop coordinated communications.
• Build productive relationships with internal partners who provide program information, patient and provider stories, and other content supporting donor engagement.
• Maintain communication calendars, project plans, and workflows to ensure the timely and accurate execution of donor engagement and stewardship activities.
• Seek opportunities to strengthen donor communications and experiences based on feedback, organizational priorities, and established best practices.
• Contribute to Foundation planning and recommend approaches that strengthen donor engagement and stewardship across Northern Light Health.

Other Information

• Possess a current driver’s license and must have reliable vehicle for travel throughout the State of Maine.
• Excellent written and verbal communication skills, with the ability to write in a warm, authentic, donor-centered voice.
• Ability to translate clinical, programmatic, and philanthropic information into meaningful stories and experiences for donors.
• Strong project management and organizational skills and the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Skills in collaborating effectively with a wide range of stakeholders, including philanthropy professionals, clinicians, physicians, executives, and community partners.
• Comfort using email platforms, website content management systems, donor databases, event registration tools, and other digital engagement technologies.

Credentials

• Required Driver's License

Education

• Required Associate's DegreeAssociate’s degree and two years of donor engagement or similar experience or a minimum of four years of donor engagement or similar customer service experience required.

Working Conditions

• Work with computers, typing, reading or writing.
• Work beyond the regularly scheduled hours.
• Prolonged periods of sitting.
• Lifting, moving and loading less than 20 pounds.

As an integrated health delivery system serving Maine, Northern Light Health is raising the bar with no-nonsense solutions that are leading the way to a healthier future for our state. Our care team—in hospitals, primary and specialty care practices, long-term and home healthcare, behavioral healthcare, and ground and air medical transport and emergency care—are committed to making healthcare work for you: our patients, communities, and employees.

Questions? Contact Talent Acquisition: phone: [phone] email: [e-mail]

Brewer, Maine, Corporate Office, Cianchette, Foundation, Finance, Human Resources, Legal Services