Donor Relations and Communication Specialist

HealthPartners; Saint Paul (MN); On-site; USD 60,000 - 85,000; Full time

Job summary

HealthPartners Foundation is seeking a Donor Relations and Communications Specialist to develop, implement, and assess a comprehensive donor relations plan. You will promote a culture of gratitude, engage donors, and design compelling philanthropic communications to strengthen relationships and increase contributions.

The role oversees donor recognition programs, prepares impact reports, and coordinates with Major Gifts teams.

Qualifications

• Bachelor’s degree in a related field.
• Three years of philanthropic development experience.
• Two years in donor relations, stewardship, or communications.

Responsibilities

• Develop and implement a stewardship and recognition process for the system.
• Maintain high-quality stewardship for active prospects and donors and fulfill reporting requirements.
• Oversee donor recognition activities with Hospital Presidents and HealthPartners leadership letters and thank-you calls.
• Create impact reports for major gifts with program leaders; document production in Raiser's Edge.
• Support endowment reporting with Operations and development officers.
• Participate in donor engagement events and maintain donor communications calendars.

Skills

Donor relations

Communications

Relationship management

HIPAA knowledge

Microsoft Office

InDesign

Education

Bachelor’s degree

Tools

Raiser’s Edge

InDesign

Job description

POSITION SUMMARY STATEMENT:

The Donor Relations and Communications Specialist develops, implements, manages, and assesses a comprehensive donor relations plan to support the strategic growth of the HealthPartners Foundations and programs. The scope of work includes promoting a culture of gratitude across the organization through donor engagement, donor recognition, stewardship, and strategic communications. This critical role develops, designs, and implements a broad range of compelling philanthropic communications, marketing materials and donor engagement activities to enhance relationships and increase the likelihood of continued contributions.

MINIMUM QUALIFICATIONS:

• Education, Experience or Equivalent Combination:

  • Bachelor’s degree

  • Three years of experience working in the philanthropic development field

  • Two years of experience in donor relations, stewardship, or communications.

• Knowledge, Skills, and Abilities:

  • Knowledge of professional fundraising
  • Strong interpersonal and organizational skills
  • Excellent written and oral communication skills
  • Knowledge of donor management databases
  • Project management skills to drive donor recognition process
  • Knowledge of HIPAA
  • Discretion and confidentiality
  • Experience with Microsoft Office Suite and InDesign or related desktop publishing software.

PREFERRED QUALIFICATIONS:

• Education, Experience or Equivalent Combination:

  • Four years of experience working in the philanthropic development field
  • Healthcare philanthropy background OR non-profit marketing/communications background

• Knowledge, Skills, and Abilities:

  • Experience writing organization communications for internal and external audiences
  • Raiser’s Edge software experience

ESSENTIAL DUTIES:

1. (50%) – HealthPartners Donor Stewardship and Recognition
   • Develop and implement an actionable stewardship and recognition process for the system
   • Maintain high quality stewardship processes for active prospects and donors, ensuring that annual stewardship and reporting requirements are met to sustain successful relationships
   • Steward donors through ongoing donor acknowledgement, appreciation, and recognition consistent with giving level
   • Oversee special stewardship strategies from key stakeholders to our donors including but not limited to Hospital Presidents and HealthPartners leadership acknowledgement letter process and thank you calls from board members
   • Work closely with Major Gift Team and program leaders to create impact reports for major gifts and priority fundraising programs
   • Document production and distribution of donor impact reports in Raiser’s Edge, in partnership with Lead Donor Information Specialist, to bring rigor and oversight to process
   • Facilitate endowment reporting process in partnership with Operations team and assigned development officers
   • Participates in donor engagement and recognition events
2. (45%) – HealthPartners Foundations Communications
   • Maintain current and create new ways to communicate with our donors including but not limited to annual reports, newsletters, e-newsletters, other online communications, etc.
   • Maintain current and develop new ways to connect with the community to engage new supporters – for example, utilize social media more
   • Develop and produce effective donor collateral for funding priorities, including capital campaigns
   • Assist with management of internal and external website content for the foundations
   • Work with the marketing project manager to ensure HealthPartners brand standards are appropriately applied to communications and signage
   • Collaborate with Marketing and Communications departments to disseminate foundation news and donor stories across HealthPartners communication channels
   • Maintain an annual donor engagement calendar for the system
3. (5%) – Other duties
   • Assist with HealthPartners foundations’ activities as needed or assigned
   • Regular attendance and participation at scheduled staff meetings