Donor Registration & Welcome Specialist

Blood Bank of Delmarva (BBD); Newark (DE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full Benefits

Job summary

Blood Bank of Delmarva is seeking a Donor Registration Specialist at the Christiana Donor Center/Headquarters in Newark, DE. The role centers on delivering exceptional donor service, greeting donors warmly, and ensuring efficient registration processes.

Responsibilities include data entry into the donor CRM, maintaining a clean reception area, and supporting scheduling, communications, and donor recruitment efforts as needed.

Qualifications

• Experience providing excellent customer service in a front-desk or lobby environment.
• Ability to accurately enter demographic and donor data into a CRM system.
• Strong communication skills and a friendly, welcoming demeanor.
• Maintains confidentiality of donor information and adheres to SOPs.

Responsibilities

• Greet donors and complete registration according to SOPs and guidelines.
• Reschedule donors for future appointments to meet daily goals.
• Answer inbound calls and assist visitors and vendors as needed.

Skills

Customer service

Data entry

Front desk / greet guests

Communication

Education

High School Diploma or equivalent

Job description

Blood Bank of Delmarva is seeking a Donor Registration Specialist at the Christiana Donor Center/Headquarters in Newark, DE. The role centers on delivering exceptional donor service, greeting donors warmly, and ensuring efficient registration processes.

Responsibilities include data entry into the donor CRM, maintaining a clean reception area, and supporting scheduling, communications, and donor recruitment efforts as needed.