Donor Registration Attendant

Kids for the Future

Appleton (WI)

On-site

USD 16,531 - 22,041

Part time

14 days+

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Benefits offered by this job

Dental insurance

403(b) retirement savings plan with 6%

Employee Assistance Program

Discounted YMCA Membership

Employee referral bonuses

Regular employee forums and committees

Job summary

Community Blood Center, Inc. in Appleton, WI, is seeking a part-time Donor Services Assistant to welcome donors, handle registration, and support cafe duties at fixed sites and mobile drives.

The role requires strong communication, data entry, and confidentiality. Training is provided; responsibilities include promoting CBC programs, assisting staff, and maintaining a welcoming environment.

Qualifications

Excellent verbal and written communication skills and the ability to relate well with others.
Strong, flexible interpersonal and data entry/computer skills.
Attentive to detail with good follow through.
Maintain confidentiality of CBC and donor information.
Professional demeanor and reliability.
Reliable transportation and a valid driver’s license; travel to mobile drives.
Must be able to lift objects up to 35 pounds occasionally.

Responsibilities

Greet and register donors, instruct on ReadyDonor information and health history questionnaire.
Greet guests/contractors and notify CBC personnel of deliveries.
Perform donor registration at fixed sites and mobile drives.
Monitor donors for adverse post-donation reactions and summon staff when needed.
Serve refreshments and maintain cafe cleanliness.
Submit supply orders to purchasing agent in a timely manner.
Assist in training of new employees and volunteers.
Encourage donors to schedule future donation appointments.
Provide donors with information on CBC programs and donation types.
Promote donor app Lifesaver Rewards and marketing promotions.
Demonstrate knowledge of department software such as MS Office, HemaConnect, HemaCollect, Ready Donor, Donor App, Volgistics, Employee Portal, UKG, Concur.
Assist with clerical, reception tasks and other duties as assigned.
Comply with CBC policies and SOPs; maintain skills via trainings.

Skills

Verbal communication

Written communication

Interpersonal skills

Data entry

Attention to detail

Confidentiality

Professionalism

Reliable transportation

Driver's license

Travel to mobile drives

Tools

MS Office

HemaConnect

HemaCollect

Ready Donor

Donor App

Volgistics

Employee Portal

UKG

Concur

Job description

Location 4406 West Spencer Street,Appleton, WI, 54914,United States
Employee Type PT Non-Exempt 20-29

Join a team dedicated to saving lives every single day—that’s what working at The Community Blood Center (CBC) is really all about. CBC works closely with a community of volunteer blood donors to ensure a reliable blood supply is available to more than 40 hospitals. By joining CBC, you play an instrumental role in making this happen.

JOB SUMMARY:

Responsible for donor services functions which include greeting donors/guests, donor registration, cafe duties and associated clerical duties.

SCHEDULE:

Part -time position, 20-25 hours/week, working a variable schedule depending on donor center and mobile blood drive hours

ESSENTIAL DUTIES AND RESPONSIBILITIES:

2. Greets and registers donors, instructs donors to review ReadyDonor information and answer Donor Heath History Questionnaire.
3. Greets guests/contractors and contacts appropriate blood center personnel. Notifies appropriate CBC personnel of deliveries.
4. As needed, performs donor registration activities at alternate fixed sites and mobile blood drives.
a. Monitors donors for any adverse post-donation reactions and summons assistance from the collection staff.
b. Serves refreshments to donors. Replenishes the refreshments and cafe supplies. Maintains a clean, neat setting in the cafe, including any housekeeping tasks indicated.
6. Monitors and submits supply order forms to purchasing agent on a timely basis.
7. As directed, assists in training of new employees and volunteers.
8. Encourages donors to schedule future donation appointments prior to their departing.
9. Provides donors with information regarding the blood center, blood donation types and/or CBC programs and their donation level.
10. Assist donor and promote donor app, Lifesaver Rewards and all marketing promotions.
11. Demonstrates knowledge of applications/software used by department including, but not limited to: MS Office, HemaConnect, HemaCollect, Ready Donor, Donor App, Volgistics, Employee Portal, UKG, Concur.
12. Assists with clerical, reception tasks and any other duties as assigned.
13. Complies with all policies and procedures as outlined in the CBC Employee Handbook, CBC SOPs or directives. Maintains current level of job-related skills by attending in-service, training sessions and reading publications.

JOB QUALIFICATION REQUIREMENTS:

This position requires excellent verbal and written communication skills and the ability to relate well with others.
Strong, flexible interpersonal, data entry/computer skills.
Must be attentive to detail and possess good follow through skills.
Must maintain confidentiality of CBC and donor information.
Must act in a professional manner.
Reliable transportation, a valid driver’s license, and the ability to travel throughout the service territory to mobile blood drives and donation centers are required for this position.
Employee may occasionally be required to lift objects or materials weighing up to 35 pounds.

BENEFITS AND PERKS:

We take care of our team — from competitive wages and valuable training to comprehensive benefits packages. Depending on hours worked, this position can offer: